Leadership1 publisherNot yet confirmed elsewhere2 min readPublished
Givers set the minimum for a small gift about 70% above what recipients would take
People in a Wharton-led study set the smallest worthwhile gift about 70% above what recipients would accept, so many holding only a small sum gave nothing. For anyone running a giving drive, the authors' field test shows a lower ask brings in more contributors while pulling gifts down toward the amount asked.
The Board Room · Leadership desk
What happened
- Imagining a $30 car wash, nearly four in five people holding only 25 cents left no tip, while almost nine in ten of those holding $5 tipped.
- Hiding the size of the tip more than doubled the share of people willing to leave 25 cents, from 30% to 61%.
- Telling participants that the amount counted as an acceptable tip raised tipping by 22 percentage points.
- In a field appeal to help a child with cancer, asking for just $1 more than doubled the number of donations.
Compiled by The Board RoomSomething wrong?How this is made
Why it matters
- decision Organisers have to settle whether success means more contributors or a larger total before they set the ask, since the $1 field ask delivered the first without the second.
- cost A single low ask sent to everyone risks shrinking the gifts of generous contributors, who can be nudged down toward the suggested amount.
- capability Keeping individual amounts private requires no change to the ask itself, and in the experiments it got people to give small sums they would otherwise have withheld.
The gap between what givers think is enough and what recipients would take showed up in two separate experiments, at almost the same size. In the car-wash study, givers thought a tip needed to be at least $1.89. The attendants would have accepted $1.09 [8]. In the second, participants decided how much of a $10 payment to give someone who had completed a 10-minute task; givers would not go below $3.38 on average, and recipients would have accepted $1.97 [9]. The givers' floor sat about 73% above the recipients' in the first case and about 72% above it in the second [16][17].
The authors put the gap down to appearances. They argue that people holding only a quarter worried a token tip would send the wrong signal [14]. The concealment result fits that account [6]. Jean Zhang, who led the paper, "Give Enough or Not at All," in the Journal of Economic Behavior and Organization [3], did the work during her PhD at UC San Diego [15]. "Businesses and organizations can make small acts feel legitimate. Show that they count, and that they add up to meaningful progress," she said [11].
All four studies, which involved nearly 2,000 people, concerned giving money [4][12]. The researchers suspect the pattern extends to other areas, and Wharton's write-up of the work calls that a question for future research [12]. A manager who wants more volunteering hours, or more ideas raised in meetings, is extrapolating from tips and donations. I think the signalling account plausibly fits those settings, because a thin contribution made in front of colleagues carries the same risk of looking inadequate. None of the experiments measured it.
The firmest caution comes from a co-author. "In the field study, asking for $1 increased the number of people who donated in a context where a small gift might otherwise have seemed inadequate, but it also shifted donations toward $1 and did not significantly increase the total amount raised," said Gal Smitizsky, a Wharton professor of operations, information and decisions [2][3]. He said a small suggested amount can also nudge generous donors toward giving less, and named grouping donors by their past behaviour as the key response [13]. "If you know your audience, a smaller ask is a good way to raise participation. But if you're asking people who have given generously before, a higher ask may make more sense," he said [10].
What to watch
- A segmented field test showing whether a higher ask aimed at past generous givers recovers the total that a blanket $1 ask did not raise.
- Whether telling people a small amount is acceptable, without naming a fixed $1 figure, widens participation in the field without pulling gifts down to the floor.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence55
- Adoption
- Insufficient
- Hype gap+20
- Incentives45
- Confidence50
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
In a real-world test using an appeal to help a child with cancer, asking for just $1 more than doubled the number of donations.
ReportedSupportedSource: Knowledge at Wharton2 sources— create a free account to open themView cited source - [2]
"In the field study, asking for $1 increased the number of people who donated in a context where a small gift might otherwise have seemed inadequate, but it also shifted donations toward $1 and did not significantly increase the total amount raised."
ReportedSupportedSource: Gal Smitizsky, quoted by Knowledge at Wharton2 sources— create a free account to open themView cited source - [3]
The paper "Give Enough or Not at All" was published in the Journal of Economic Behavior and Organization. It was led by Jean Zhang, now a postdoctoral researcher at Wharton, and co-authored by Wharton professor of operations, information and decisions Gal Smitizsky and UC San Diego professors Marta Serra-Garcia and Ayelet Gneezy.
- [4]
The researchers ran four studies involving nearly 2,000 people.
- [5]
Participants imagined buying a $30 full-service car wash with either 25 cents or $5 in cash and no other way to tip; nearly four in five with only 25 cents chose not to tip, while almost nine in 10 with $5 did.
- [6]
Concealing the amount more than doubled the likelihood of tipping 25 cents, from 30% to 61%.
- [7]
Telling participants the amount was considered an acceptable tip increased tipping by 22 percentage points.
- [8]
Givers thought a tip needed to be at least $1.89, while the car-wash attendants would have accepted just $1.09.
- [9]
In a second experiment, participants decided how much of a $10 payment to give someone else after a 10-minute task; on average givers would not go below $3.38, while recipients would have accepted $1.97.
- [10]
"If you know your audience, a smaller ask is a good way to raise participation. But if you're asking people who have given generously before, a higher ask may make more sense."
- [11]
"Businesses and organizations can make small acts feel legitimate. Show that they count, and that they add up to meaningful progress."
- [12]
The study focused on giving money; the researchers suspect the same pattern extends to other areas, which the article describes as a question for future research.
- [13]
Smitizsky says a small suggested donation may encourage more people to give but can also nudge generous donors toward giving less, making audience segmentation, or grouping donors by their behavior, key.
- [14]
The researchers argue people worried a token gesture would send the wrong signal.
- [15]
Zhang conducted the research while completing her PhD at UC San Diego.
- [16]
In the car-wash study, givers' minimum tip was about 73% above the minimum recipients would accept.
- [17]
In the $10 payment experiment, givers' minimum was about 72% above the minimum recipients would accept.
Sources
1 independent publisher whose own reporting we read for this story.
- knowledge.wharton.upenn.eduWhy People Would Rather Give Nothing Than Too Little
1 article · October 8, 2026
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