Apple hands its $30bn App Store back to Eddy Cue's services division
Phil Schiller's exit moves app approvals and revenue-share policy out of marketing, where they sat since 2015, and into the services organisation that books the money, with Carson Oliver running the store day to day.
The Investor · Invest desk
What happened
- Phil Schiller, 66, has given up running the App Store and Apple's product events, according to Bloomberg's sources, but stays on as an Apple Fellow working on initiatives he has not described to staff.
- The App Store returns to Eddy Cue's services division, which lost it in 2015 to Schiller and marketing, with Carson Oliver running the platform day to day and reporting straight to Cue.
- Product events pass to Nola Weinstein, Schiller's deputy since 2023, who reports to communications vice president Kristin Huguet Quayle, whose department last ran events in 2019.
- The reshuffle lands as John Ternus becomes chief executive on September 1 and Tim Cook, 15 years in the job since 2011, moves up to executive chairman.
- Apple's former general counsel and its head of Pay both leave in October, following exits or demotions for Jeff Williams, Dan Riccio, Luca Maestri and Lisa Jackson.
Why it matters
- Who has to decide decision Any future trim to developer commissions now has to be argued inside the division that would book the shortfall, which changes who defends the number before it reaches Ternus.
- Who's exposed exposure A developer escalating a rejected app now competes for attention with Apple Arcade and the rest of a services portfolio, rather than reaching an executive whose main job was the store.
- What doesn't add up contradiction Bloomberg has Cook retaining government relationships while Cue takes commercial ownership of the store, so the regulator-facing and fee-setting halves of one policy sit in separate offices.
- What it limits constraint The person who wrote Apple's fee responses to court orders and new regulation is now on an undefined Fellow brief, so Ternus starts without the author of the compliance playbook in the room.
Where a business sits on an org chart decides who has to defend its numbers, and the App Store spent the past decade inside a marketing organisation rather than a revenue one, having been taken from Cue in 2015 and given to Schiller's department [5]. More than $30 billion a year [9] is more than $2.5 billion a month, or roughly $577 million a week [15], and that is the scale against which any commission concession gets measured by whoever has to explain the line.
The portfolio being transferred is unusually personal. Schiller was the primary decision maker on approving or rejecting controversial apps and on dealing with software developers [10], and he led the implementation of new App Store policies and revenue share rates in response to lawsuits and new regulations, including the long-running Epic Games trial over in-app purchases [11]. That kind of institutional memory belongs to Schiller, not to the title he held.
Mechanically, ownership and execution have been split: Cue takes the store into services, Oliver runs it and reports to him directly [5][6]. Where Schiller ran the platform through two direct reports after dividing it two years ago, Cue now has one, because Ann Thai reports to Oliver [16]. Oliver's span covers the store itself, Thai's distribution tooling and third-party marketplace work, and now Apple Arcade, whose leader Alex Rofman also reports to him [17][8].
This is probably wrong, but my read is that a store housed in services makes fee concessions more expensive to grant internally, because the division that gives up the revenue is the division that reports it, and Bloomberg has Cue taking on a more influential role under Ternus [14]. The sharper version is that the concession stops being a policy decision and becomes a trade against everything else Cue owns. The counter is sitting in the same reporting chart, since Cook as executive chairman keeps strategic relationships, especially with governments [18], which leaves the regulator-facing half of App Store policy outside Cue's box entirely. And the flattest reading is that Oliver and Thai have run the day-to-day for two years already [7], so the box moved and the work did not.
What would settle it is the structure of the first revenue-share schedule published under Cue's ownership: if it reads like a Schiller-era tiered response to a court order, the move was tidying. Apple chose a department veteran [6] over an outside hire or a standalone store reporting to the new CEO, giving the store one owner for both compliance and commerce. That is a resource allocation decision wearing a reporting line's clothes.
What to watch
- The structure of the first revenue-share or external-purchase-link change published under Cue's ownership, and whether it mirrors Schiller's tiered responses to court orders.
- Whether Ann Thai's third-party marketplace remit survives intact now that she reports to Oliver instead of sitting beside him.
- Whether Apple names Oliver publicly as the developer-facing owner or keeps Cue as the signature on regulator correspondence.
Information, not investment advice. This story is general information about companies and markets, drawn from cited reporting. It is not a recommendation to buy, sell or hold any security; check the cited sources before acting.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence52
- Adoption
- Not scored
- Hype gap+18
- Incentives58
- Confidence55
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
Phil Schiller, 66, has stepped down from running the App Store and Apple's product events, according to Bloomberg citing people familiar with the matter; he remains at Apple with the Apple Fellow title and told employees he would work on unspecified initiatives.
- [2]
PYMNTS also reported that Schiller has stepped down from overseeing the App Store and the company's product events as Ternus prepares to take over as CEO.
- [3]
John Ternus takes over as chief executive on September 1, and Tim Cook, who became boss in 2011 and ran Apple for 15 years, becomes executive chairman.
- [4]
Schiller was Apple's senior vice president of marketing until 2020 and continued to lead Apple's events team after leaving the marketing role.
- [5]
Responsibility for the App Store moves to the services division run by Eddy Cue, who previously oversaw the App Store until 2015, when the job was given to Schiller and the marketing department.
- [6]
On a day-to-day basis the App Store will be led by Carson Oliver, a veteran of the department, who now reports directly to Cue.
- [7]
Two years ago Schiller split App Store responsibility between two direct reports, Carson Oliver, who oversaw the App Store itself, and Ann Thai, who was responsible for app distribution tools and work on third-party marketplaces; in the new setup Thai reports to Oliver.
- [8]
Cue's territory will also now include the Apple Arcade gaming service, with the leader of that team, Alex Rofman, reporting to Oliver.
- [9]
The App Store is estimated to generate more than $30 billion a year.
- [10]
Schiller was the primary decision maker on approving or rejecting controversial apps and on dealing with software developers.
- [11]
Schiller led the charge on implementing new App Store policies and revenue share rates in response to lawsuits and new regulations, and had to contend with Fortnite maker Epic Games in a long-running trial over in-app purchases.
- [12]
Oversight of Apple's events team goes to Nola Weinstein, Schiller's deputy since 2023, who will report to Kristin Huguet Quayle, vice president of communications, whose department ran the events until 2019.
- [13]
Apple's previous general counsel and the head of its Pay division are both set to depart in October, and longtime operations chief Jeff Williams, former hardware head Dan Riccio, finance chief Luca Maestri and environment and government affairs head Lisa Jackson have stepped down or shifted into smaller roles.
- [14]
Cue is taking on a more influential role under Ternus, Bloomberg has reported.
- [15]
More than $30 billion a year of App Store revenue is more than $2.5 billion a month and roughly $577 million a week.
- [16]
Cue inherits one App Store direct report where Schiller had two, because Thai now reports to Oliver rather than alongside him.
- [17]
Oliver's span now covers three areas: the App Store itself, Thai's app distribution tools and third-party marketplace work, and Apple Arcade.
- [18]
After stepping down, Cook will serve as executive chairman focusing on strategic relationships, especially with governments, while Ternus takes over day-to-day operations.
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Sources
2 independent publishers whose own reporting we read for this story.
- livemint.comApple veteran Phil Schiller latest to step down, will hand over App Store, Product Events, keep Fellow role: Report | Company Business News
2 articles · August 31, 2026
- pymnts.comApple Veteran Phil Schiller Exits App Store Role
2 articles · August 31, 2026
Topics and entities
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Topics
- Platform revenue share and regulationFollow
- App Store Gatekeeping and LiabilityFollow
- App distribution and third-party marketplacesFollow
- Apple CEO SuccessionFollow
Entities
- Apple ArcadeFollow
- Tim CookFollow
- BloombergFollow
- Kristin Huguet QuayleFollow
- AppleFollow
- Epic GamesFollow
- Nola WeinsteinFollow
- App StoreFollow
- Ann ThaiFollow
- Alex RofmanFollow
- Eddy CueFollow
- Carson OliverFollow
- John TernusFollow
- Phil SchillerFollow