TSA's removal of checkpoint chairs hands its officers' union a public campaign
TSA ordered chairs out of checkpoint document stations on September 25 without telling the officers' union, AFGE officials say. The union now has a public campaign to restore them, on top of existing fights with the agency over its contract and pay.
The Board Room · Leadership desk

TSA ordered chairs removed from document check stations on September 25. X-ray machines keep chairs on manufacturer advice. Customs officers still sit; customs has not adopted the policy. Light-duty rules are unclear, AFGE says. AFGE urges the public to tell TSA to restore the chairs.
- decision Document-check officers TSA officials ordered chairs removed from travel document check stations on September 25, claim 5
- contradiction X-ray machine operators Chairs not removed, because manufacturers recommend sitting while operating the machines, claim 4
- contradiction US customs officers Still use chairs while screening travel documents; the agency says it has not adopted the policy, claim 12
- exposure Officers on light duty Union says it is unclear where the policy leaves employees who need light-duty accommodations, claim 22
- capability AFGE Launched a letter-writing campaign asking the public to tell TSA to "restore the chairs", claim 8
| Who | How | Kind | Claim |
|---|---|---|---|
| Document-check officers | TSA officials ordered chairs removed from travel document check stations on September 25 | decision | 5 |
| X-ray machine operators | Chairs not removed, because manufacturers recommend sitting while operating the machines | contradiction | 4 |
| US customs officers | Still use chairs while screening travel documents; the agency says it has not adopted the policy | contradiction | 12 |
| Officers on light duty | Union says it is unclear where the policy leaves employees who need light-duty accommodations | exposure | 22 |
| AFGE | Launched a letter-writing campaign asking the public to tell TSA to "restore the chairs" | capability | 8 |
What happened
- TSA said a standing posture "helps reinforce professionalism, attentiveness and active engagement with passengers."
- Chairs stayed at x-ray machines, because the manufacturers recommend that operators sit while running them.
- Officers were also required that week to sign a pledge to support "the well-being and morale of our colleagues", according to AFGE.
- The US customs agency, whose officers still sit while checking travel documents, said it has not adopted the policy.
Why it matters
- contradiction TSA's attentiveness case now has to explain why seated work is acceptable at its own x-ray machines and at customs document checks, but not at its podiums.
- exposure An unbargained change gives AFGE a process complaint that stands whether or not standing improves screening, under a contract the union has already won back in court once.
- cost Officers who need light-duty accommodations bear the cost first, and the union says it is unclear how the standing rule applies to them.
On the union's account, the timing did as much to start the fight as the rule did. "People are calling, members are mad, employees are upset because they literally started their day, everything was normal, and by halfway through their shift, they're (TSA) taking all the chairs out and replacing them with inadequate mats," said Johnny Jones, president of AFGE local 1040 in Dallas-Fort Worth [9][19]. "The amount of phone calls I received is almost the same as if everybody got fired all at once, almost similar to when we have government shutdowns," he said [10].
The complaint about process comes with a physical one. Jones said the union was not informed of the change and it was not negotiated [1]. "They didn't notify the union at all, obviously, nor the employees," he said [2]. "A lot of people don't have adequate footwear to need to stand up for that long," Jones said [13]. He said he is unsure what is being done with the chairs [21].
TSA's rationale is weakest where its own policy bends. The agency said the change "reinforces both our security posture and our commitment to hospitality" [7]. That argument concerns the officer a passenger meets at the podium, and we think an agency can reasonably set standards for that moment. But the podium is one of two places an officer can rest their legs while screening, according to Jones [3]. TSA left the other seated post in place on the equipment makers' advice [4].
Hydrick Thomas, president of AFGE TSA council 100, went after the rationale directly [20]. "Our officers screen millions of people a day and they do it right, sitting or standing," he said in a statement [14]. In the same statement he said: "If TSA leadership truly believes standing makes people better at their jobs, I look forward to watching every manager in the building prove it for eight hours straight. We will bring the pledge. They can bring their own chair, if they are allowed one." [15]
The chairs landed on a relationship already in dispute. The Department of Homeland Security has twice tried to cancel the collective bargaining agreement with TSA unions, and a judge reinstated it in January, ruling the attempt violated a court injunction [16]. Officers also face possible pay freezes and significant increases in health insurance premiums, the Guardian reported [17]. They worked through two government shutdowns without pay, one running from 1 October to 12 November 2025 [18]. We think the chair order did not create the union's grievances. It gave them an object travellers can see, and AFGE's letter-writing campaign asks the public to tell TSA to "restore the chairs" [8].
The trade-off for TSA leadership is plain. It gained a visible standard at the document podium. The price was a unilateral change in a workforce whose contract the department has already tried to cancel twice [1][16]. The Guardian's account does not say whether the reinstated contract covers podium equipment, so we do not know yet how strong a bargaining claim AFGE holds. This quarter the agency chooses whether to hold the order or take it to the table. We'd expect that choice to set next quarter's terms: holding it tells the union that conditions will keep changing unilaterally, and bargaining it concedes the process point Jones is making.
What to watch
- Whether TSA answers the letter-writing campaign or restores chairs at any checkpoint.
- Whether AFGE brings a formal challenge arguing the change had to be bargained under the reinstated contract.
- How TSA applies the standing rule to officers who require light-duty accommodations.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence45
- Adoption
- Insufficient
- Hype gap+15
- Incentives65
- Confidence50
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
Jones said the union was not informed of the policy change and it was not negotiated, but unilaterally implemented by the agency.
- [2]
"They didn't notify the union at all, obviously, nor the employees."
- [3]
Jones noted TSA checkpoint podiums are one of two places where TSA officers can rest their legs while screening passengers.
- [4]
Chairs were not removed from x-ray machines because the manufacturers recommend sitting while operating the machines.
- [5]
TSA officials ordered that chairs be removed from travel document check stations on September 25.
- [6]
TSA argued "maintaining a standing posture helps reinforce professionalism, attentiveness and active engagement with passengers".
- [7]
TSA said the policy change "reinforces both our security posture and our commitment to hospitality".
- [8]
AFGE launched a letter-writing campaign calling on the public to tell TSA to "restore the chairs".
- [9]
"People are calling, members are mad, employees are upset because they literally started their day, everything was normal, and by halfway through their shift, they're (TSA) taking all the chairs out and replacing them with inadequate mats."
- [10]
"The amount of phone calls I received is almost the same as if everybody got fired all at once, almost similar to when we have government shutdowns."
- [11]
Following the policy change, in the same week, TSA workers were required to sign a pledge that promises to support "the well-being and morale of our colleagues", according to the union.
- [12]
US Customs and Border Patrol said it has not adopted this policy; Jones noted border patrol and customs officers are still using chairs while screening travel documents.
- [13]
"A lot of people don't have adequate footwear to need to stand up for that long."
- [14]
"Our officers screen millions of people a day and they do it right, sitting or standing."
- [15]
"If TSA leadership truly believes standing makes people better at their jobs, I look forward to watching every manager in the building prove it for eight hours straight. We will bring the pledge. They can bring their own chair, if they are allowed one."
- [16]
Under the Trump administration, the Department of Homeland Security has attempted twice to cancel the collective bargaining agreement between the agency and TSA unions; a judge ruled in January to reinstate the contract, finding the attempt to cancel it violated a court injunction.
- [17]
TSA workers are currently facing possible pay freezes and significant increases to their health insurance premium costs.
- [18]
TSA workers continued working during two government shutdowns without pay since Trump began his second term, including a shutdown from 1 October to 12 November 2025.
- [19]
Johnny Jones is secretary-treasurer of AFGE TSA council 100 and president of AFGE local 1040, which represents TSA workers in Dallas-Fort Worth.
- [20]
Hydrick Thomas is president of AFGE TSA council 100.
- [21]
Jones said he is unsure what is being done with the chairs in airports around the US.
- [22]
Jones said it is unclear where the policy leaves TSA employees who require light duty accommodations.
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Sources
1 independent publisher whose own reporting we read for this story.
- theguardian.com‘People are pissed’: union decries TSA’s removal of chairs for checkpoint staff
1 article · October 10, 2026
Topics and entities
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Entities
- Transportation Security AdministrationFollow
- American Federation of Government EmployeesFollow
- US Department of Homeland SecurityFollow
- US Customs and Border ProtectionFollow
- Johnny JonesFollow
- Hydrick ThomasFollow