leadership1 publisher
When AI can't fill the gap, layoffs can turn into rehiring
Klarna cut 700 support agents and hired them back. An Entrepreneur column argues the costly error is rebuilding into the old chart, and the thinner truth is that nobody has priced the round trip.
Publishers:entrepreneur.com
Reality
- Evidence22
- Adoption
- Insufficient
- Hype gap+42
- Incentives62
- Confidence60