Apate says its decoy AI victims have kept scammers talking for 17 years
Apate, an Australian startup, says its AI decoy victims have held 2.5 million scam conversations and wasted 17 years of scammers' time. Divided out, that is about 3.6 minutes a conversation, so customers are buying the details the agents extract.
The Product Desk
Key figures: Apate's 17 years of scammer time across 2.5 million conversations works out to roughly 3.6 minutes per conversation. Founder Dali Kaafar's call with a scammer, which sparked the idea for Apate, lasted 44 minutes. Apate says its agents have held 2.5 million conversations.
| Figure | Value | Note | Claim |
|---|---|---|---|
| Average length of each conversation, roughly | 3.6 minutes | 11 | |
| Kaafar's founding call | 44 minutes | 6 | |
| Conversations, per Apate | 2,500,000 conversations | 13 |
What happened
- The agents answer scam calls, reply to messages and emails, follow phishing links and join social media groups, posing as people of varied ages, genders, accents and languages.
- Their aim is to get scammers to reveal bank accounts, crypto wallets, phone numbers, malicious websites and impersonated brands, details usually learned only after a victim has been hit.
- Customers include Commonwealth Bank of Australia and TPG Telecom, along with other utilities, telcos and government agencies.
- Co-founder Brad Joffe told TechCrunch the agents engage tens of thousands of scammers a day by phone, message, email and online.
Why it matters
- What's now possible capability A fraud team can put a specific question to a scammer, such as which account or wallet is in use, before any of its customers has been hit.
- Who has to decide decision Buyers have to pick a success measure before a pilot starts, because conversation counts and minutes are the vendor's totals while usable indicators are the buyer's.
- What it limits constraint A feed heavy on phone numbers gives a telco little, since Joffe's own account of blocking is that scammers just get new ones.
Divided out, the headline figure is small per conversation. Apate says its agents wasted 17 years of scammers' time across 2.5 million conversations [13]. That is about 8.94 million minutes, or roughly 3.6 minutes a conversation [11]. Dali Kaafar, the founder and CEO, kept the family-picnic scam call that gave him the idea going for 44 minutes [6]. That is about 12 times the average [12].
Brad Joffe, the co-founder and chief commercial officer, sells the product on timing. "Most of the industry works after the fact. Telcos block numbers, but scammers just get new ones. Banks watch transactions, but by then the scammer has already reached the customer. We go to the scammer directly and get the information before anyone gets hurt," Joffe told TechCrunch [5].
In our view a short average is fine. A scammer who hands over a wallet address in the second minute is worth more to a fraud team than one who chats for forty. TechCrunch's report gives totals for conversations and time but not how many conversations ended with a usable account, wallet or website, and that is the count a buyer needs.
The totals also come from the company itself. Apate is a finalist at the Startup Battlefield 200 at TechCrunch Disrupt and will pitch a panel of VC judges [9].
The loss data in the report shows why a bank would take the meeting. The FBI received more than 22,000 complaints of AI-related crimes in 2025, with about $893 million in losses [7]. More than $632 million of that, roughly 71%, came from investment scams [8][10]. In those, the FBI says, fraudsters use AI to run conversations and to deepfake the voices and appearances of trusted figures [8].
This is for fraud teams at institutions like Commonwealth Bank of Australia and TPG Telecom, both named as customers [14]. We would start a pilot with the mission feature [4], aimed at a question the team already has, and sort everything that comes back on two tests. The first is authority: whether the item concerns the team's own customers and brand, so it can act without anyone else. The second is shelf life: whether the item will still be valid when the team gets to it.
An item that passes both goes straight to action. One that is durable but belongs to another institution goes to a referral queue. One inside the team's authority that expires fast needs automation or gets dropped. The rest is noise. The pilot's score is the number of items in the first group.
The cost is analyst time. Someone has to do the sorting before any vendor total means anything for the team's own book of customers.
What to watch
- Whether Apate publishes how many conversations end in a usable account, wallet or website, and how many of those customers acted on.
- Whether Commonwealth Bank of Australia or TPG Telecom report fraud outcomes they tie to the intelligence.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence30
- Adoption40
- Hype gap+30
- Incentives60
- Confidence55
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
Apate.ai is an Australian startup, founded in 2024 on research done at Macquarie University in Sydney, that deploys thousands of AI agents masquerading as innocent victims.
- [2]
The agents can answer scam calls, respond to shady messages and emails, follow phishing links and join social media groups, posing as people of different ages, genders and accents and speaking various languages.
- [3]
The agents try to get scammers to reveal bank accounts, crypto wallets, phone numbers, malicious websites, the brands they are impersonating and other details that are usually learned only after a victim has been scammed.
- [4]
Customers get an insights portal with intelligence and analytics on scams, and can assign agents particular missions, such as obtaining a bank account number or crypto-wallet address.
- [5]
"Most of the industry works after the fact. Telcos block numbers, but scammers just get new ones. Banks watch transactions, but by then the scammer has already reached the customer. We go to the scammer directly and get the information before anyone gets hurt," said Brad Joffe, co-founder and chief commercial officer, to TechCrunch.
- [6]
Founder and CEO Dali Kaafar, at a family picnic, got a call from an unknown number, recognised a scammer and kept the call going for 44 minutes, which sparked the idea behind Apate.
- [7]
The FBI received more than 22,000 complaints of AI-related crimes in 2025, which resulted in about $893 million in losses.
- [8]
More than $632 million of those losses came from investment scams, in which the FBI says fraudsters use AI to run conversations and deepfake the voices and appearances of celebrities, executives and trusted figures.
- [9]
Apate is one of the finalists at this year's Startup Battlefield 200 at TechCrunch Disrupt and will pitch a panel of VC judges.
- [10]
Investment scams account for roughly 71% of the FBI's reported AI-related losses.
- [11]
17 years of scammer time across 2.5 million conversations is about 8.94 million minutes in total, or roughly 3.6 minutes per conversation.
- [12]
Kaafar's 44-minute call is about 12 times the average Apate conversation length.
- [13]
The company says its fleet of agents has so far wasted 17 years of scammers' time across 2.5 million conversations.
- [14]
Apate's customers include Commonwealth Bank of Australia, TPG Telecom, and other utilities, telcos and government agencies.
- [15]
Joffe said Apate's AI agents talk to tens of thousands of scammers every day across calls, messages, email and the web.
Get this ledger inside ChatGPT. Ask about any of our stories and the answer brings its figure, each claim’s verdict and the sources. Free, no account.
Sources
1 independent publisher whose own reporting we read for this story.
- mezha.netApate залучає ШІ-агентів, які вдають із себе жертв шахрайства та збирають розвіддані
1 article · October 14, 2026
- techcrunch.comApate sends AI agents undercover to get scammed so they can gather fraud intelligence
1 article · October 14, 2026
Topics and entities
Follow any of these and your For You feed starts watching them — no settings page required.
Topics
Entities
- Apate.aiFollow
- Commonwealth Bank of AustraliaFollow
- TPG TelecomFollow
- TechCrunchFollow
- TechCrunch DisruptFollow
- Federal Bureau of InvestigationFollow
- Dali KaafarFollow
- Macquarie UniversityFollow
- Brad JoffeFollow