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Finance, information and professional services now produce 16% more with 2% fewer jobs
Burning Glass Institute economist Gad Levanon found real output in white-collar sectors rose 16% since end-2022 as employment fell roughly 2%. Growth there has stopped bringing hiring, but the economists quoted disagree on why.
The Board Room · Leadership desk

What happened
- Levanon's article says the slow employment decline in these sectors runs against historical patterns, in a job market that is largely frozen, with low hiring and low firing.
- Levanon said the back-office and junior tasks that AI performs best are concentrated in the white-collar sectors he examined.
- Dante DeAntonio of Moody's Analytics previously told Business Insider he puts most of the lack of hiring down to uncertainty over economic policy and AI.
- Other job market experts point to Big Tech employers pulling back after the pandemic-era hiring surge.
Why it matters
- contradiction Output per worker in these sectors is up about 18%, yet Bureau of Labor Statistics data show general labor productivity rising without a wildly accelerated pace. The two cover different scopes, and the account does not reconcile them.
- exposure Entry-level staff carry the first cost. DeAntonio said "the first domino to fall is likely to be a pullback in hiring amongst younger workers, new college grads".
- decision Junior-hiring plans now rest on whether the post-2022 pattern holds, and Stahle cautions that it "could easily shift a couple of years from now".
Levanon's two rounded figures imply a large gain in output per worker. Dividing 1.16 by 0.98 gives about 1.18, so each remaining worker in these sectors accounts for roughly 18% more output than at the end of 2022 [5]. His explanation for the gain is a transfer of work between firms. He told Business Insider: "A growing share of the work businesses used to get done by consultants, contractors, call centers and their own back-office staff is now delivered by software, cloud and IT firms, which produce far more per worker and add almost no staff." [6] The account does not split jobs or output by subsector, so how much of the gain comes from software and IT firms themselves is not shown.
If Levanon is right, demand and hiring have come apart. He said there is demand in these fields, but firms can meet it with fewer workers [8]. Cory Stahle, an economist at the Indeed Hiring Lab, put the wider point this way: "Even a strong, continual growth in GDP may not translate into jobs for people, may not translate into a higher quality of life for people as well." [3] In our view, that makes sector growth a poor forecast of headcount for this group, at least over the window since 2022.
Levanon's software story is one of several explanations in the same account. Stahle said output per worker was already climbing before ChatGPT, and that "AI is part of the story here, but not the complete story. This is part of a longer-term trend." [9] A skeptic can cite Eric Kutcher, chair of McKinsey North America, who said: "You have people that are getting more productive as individuals, but they're just changing some of the work that they're doing." [12] His remark concerns work inside companies. Levanon's claim concerns work moving between them, so Kutcher's observation does not test it.
The decision and its cost sit on different clocks. A firm that holds junior hiring flat this quarter is acting on a window that opens at the end of 2022 [1]. The cost of a thin entry-level cohort shows up years later, when those roles would have produced people with experience. Whether the pattern lasts is not yet known, and we'd expect the gap to be hardest to see while output figures keep rising.
What to watch
- Whether employment in these four sectors turns up while output keeps rising, which would test the frozen low-hire, low-fire reading.
- Bureau of Labor Statistics productivity releases: an acceleration would support the case for firm-level AI gains that Kutcher doubts.
- Hiring data for new college graduates, the group DeAntonio expects to be hit first.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence45
- Adoption
- Insufficient
- Hype gap+20
- Incentives
- Insufficient
- Confidence50
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
Employment in finance, insurance, information, and professional and business services is collectively down roughly 2% since the end of 2022, according to Gad Levanon's Substack article.
ReportedSupportedSource: Gad Levanon, chief economist at the Burning Glass Institute, in a Substack article reported by Business InsiderView cited source - [2]
Real output for those same sectors has risen 16% since the end of 2022.
ReportedSupportedSource: Gad Levanon, Burning Glass Institute, via Business InsiderView cited source - [3]
Cory Stahle, an economist at the Indeed Hiring Lab, said: "Even a strong, continual growth in GDP may not translate into jobs for people, may not translate into a higher quality of life for people as well."
- [4]
The ongoing slow decline in employment for this group goes against historical patterns and highlights a largely frozen, low-hire, low-fire job market for workers and job seekers.
- [5]
Output per worker in these sectors is up roughly 18% since the end of 2022, using Levanon's rounded figures.
- [6]
Levanon told Business Insider: "A growing share of the work businesses used to get done by consultants, contractors, call centers and their own back-office staff is now delivered by software, cloud and IT firms, which produce far more per worker and add almost no staff."
ReportedContestedSource: Gad Levanon to Business Insider2 sources— create a free account to open themView cited source - [7]
Levanon said "the back-office and junior tasks" that AI performs best at are concentrated in the white-collar sectors he looked at.
ReportedContestedSource: Gad Levanon on Substack, via Business Insider2 sources— create a free account to open themView cited source - [8]
Levanon said on Substack that there is demand in these white-collar fields, but firms can meet it with fewer workers.
ReportedContestedSource: Gad Levanon on Substack, via Business Insider2 sources— create a free account to open themView cited source - [9]
Stahle said output per worker and productivity were climbing before ChatGPT and AI arrived, and said: "AI is part of the story here, but not the complete story. This is part of a longer-term trend."
- [10]
Dante DeAntonio, senior director at Moody's Analytics, previously told Business Insider that the lack of hiring in white-collar fields is largely due to uncertainty around economic policy and AI.
ReportedContestedSource: Dante DeAntonio, Moody's Analytics, previously to Business InsiderView cited source - [11]
Other job market experts have noted that in Big Tech, employers pulled back after the pandemic-era hiring surge.
ReportedContestedSource: Unnamed job market experts, as summarized by Business InsiderView cited source - [12]
Eric Kutcher, a senior partner and chair of McKinsey North America, said: "You have people that are getting more productive as individuals, but they're just changing some of the work that they're doing."
ReportedContestedSource: Eric Kutcher, McKinsey North America, as quoted by Business InsiderView cited source - [13]
Bureau of Labor Statistics data showed general labor productivity has increased, but not at a wildly accelerated clip.
- [14]
DeAntonio said "the first domino to fall is likely to be a pullback in hiring amongst younger workers, new college grads".
ReportedInsufficientSource: Dante DeAntonio, Moody's Analytics, to Business InsiderView cited source - [15]
Stahle said a career is usually built over two or three decades, and that the pattern now "could easily shift a couple of years from now".
Sources
1 independent publisher whose own reporting we read for this story.
- businessinsider.comOne chart shows white-collar biz is thriving even as jobs dry up
1 article · October 12, 2026
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