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Omnissa hires Palo Alto Networks veteran Amit Singh to steer its endpoint software toward AI agents

Omnissa has named former Palo Alto Networks president Amit Singh CEO, effective immediately, to push its 15,000-customer endpoint business toward AI agents. His plan stretches the management software already on customers' devices to cover AI agents too, so buyers would get agent controls from a vendor they already use.

The Board Room · Leadership desk

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Photograph accompanying Omnissa hires Palo Alto Networks veteran Amit Singh to steer its endpoint software toward AI agents
Photo: yahoo.com

What happened

  • Singh takes over from Shankar Iyer, who recently stepped down from the chief executive role to pursue other opportunities.
  • Singh predicts that within a year every enterprise laptop and phone will run multiple AI agents acting with the user's identity and permissions.
  • KKR's Angad Singh, an Omnissa director, said the company is "uniquely well positioned" as AI agents take on more work and enterprises weigh how to use AI safely.
  • Omnissa sells endpoint management, virtual desktops, digital employee experience and endpoint security, and has added a suite of AI-first visibility and control tools.

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Why it matters

  • decision IT buyers deciding where AI agent controls should live now face a vendor arguing for the device management agent they already run, set against a separate layer they could replace later.
  • constraint Putting agent governance with the device management vendor makes that vendor harder to leave, so the next renewal is where Omnissa gets to price the dependency.
  • cost If agent controls arrive as a separately priced suite, customers would be paying on Singh's one-year timeline whether or not their own agents arrive that quickly.

A board's choice of chief executive is the clearest statement of what it wants the next few years to produce. Omnissa's board chose an executive whose record, as ITPro summarises it, is building new businesses at scale. Singh spent almost a decade as co-founder and president of Google Cloud, after two decades at Oracle [5]. During his time as president of Palo Alto Networks, its market value grew fivefold, it launched several new billion-dollar businesses and it became the world's first $100bn cybersecurity company [4]. Angad Singh, co-head of software private equity in North America at KKR and an Omnissa director, made the board's case. "Amit has helped build two of the defining enterprise platforms of the last 20 years," he said [7].

Singh's plan is to extend what Omnissa already runs. He compared AI agents to the years when phones and personal devices spread through the enterprise. Then, he said, companies extended the management platforms they had instead of building new ones [11]. "Omnissa already has the agent on the device, the credentials, the traffic, the telemetry and the remediation; our job now is to extend all of it to the agent and make it safe for CIOs and CISOs to say yes," he said [12]. Omnissa says its software sits on tens of millions of endpoints [10].

The trade-off for a buyer is convenience against concentration. Taking agent controls from the vendor already installed on every device saves a second rollout across the fleet. It also leaves one supplier holding the credentials, traffic and remediation for the employee and for the software agents acting with that employee's permissions [14]. A flaw or an outage in that one layer would reach both at once [14].

A CIO could fairly treat Singh's one-year timeline as a sales forecast. ITPro's report of the announcement does not include pricing, a product timeline or a count of AI agents running on Omnissa-managed devices today [13]. The extension argument holds even if the date slips. It rests on software already installed on customers' devices [12], and that stays true at whatever pace the agents arrive.

None of this changes a contract this week. The slower question is what the board expects Singh to build over several years. I think a board that hired for the Palo Alto Networks record [4] wants new revenue lines sold into the existing customer base. Omnissa said it wants Singh to help it define the era of agentic endpoints across the enterprise [6].

What to watch

  • Whether Omnissa folds agent controls into existing endpoint licences or sells its AI-first visibility and control tools as a separately priced product.
  • Any figure from Omnissa on how many of its managed devices run AI agents, the first test of Singh's one-year forecast.
  • Whether more senior departures follow Shankar Iyer's, whose exit was explained only as pursuing other opportunities.
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