LeadershipNot yet confirmed elsewhere1 publisher3 min readPublished
Fair Work Commission faults Xe's process in sacking a trader who worked from Singapore
Australia's Fair Work Commission found Xe unfairly sacked a Sydney trader for working from Singapore without approval, yet awarded him no compensation. For employers enforcing hybrid rules, the ruling turns on whether every ground for dismissal was put to the worker before the decision.
The Board Room · Leadership desk
What happened
- Graham's manager asked an IT worker to use his "FBI skills" to track the IP address on his laptop, and they found he was working from Singapore.
- Graham said he had gone to Singapore on holiday and was kept there when his partner fell ill with a bacterial infection, and he supplied documents he said showed she needed treatment.
- He had earlier asked Xe for permission to relocate to Singapore, and the company refused.
- Employed by Xe for 20 months, he told the commission he had worked remotely twice before, from Townsville and, in April and May 2025, from Bali.
- Xe's termination letter called his conduct "a serious breach of company policy, a failure to follow lawful and reasonable instructions, and an irreparable breakdown of trust and confidence."
Compiled by The Board RoomSomething wrong?How this is made
Why it matters
- constraint Holding a valid reason did not keep Xe's dismissal from being ruled unfair, so an employer enforcing hybrid rules still carries process risk when the breach itself is clear.
- cost Defending the claim put Xe's internal Teams messages and its manager's approach to tracing a laptop into a public ruling, a cost the zero award does not measure.
- exposure The nil award rested partly on Graham's own misconduct, so an employer with the same procedural gap and an employee with a cleaner record could face a compensation claim Xe avoided.
Commissioner Alana Matheson answered two questions and came down on different sides of them. On the reason for the sacking she sided with Xe, finding that a valid reason existed [12]. On the process she sided with Graham, because Xe did not fully raise with him the matters it relied on when it decided to dismiss him [13].
That process ran 15 days [16]. Xe emailed Graham on 17 November about what it had found, and by the next day, Matheson said, the "tone ... had clearly pivoted" [6]. He was told "there was a case to answer regarding alleged breaches of company policy" [6]. Ten days of further emails and a discussion among Xe managers followed [7]. The termination letter went out on 2 December [8].
The letter relied on what Graham had not produced. Xe said it had carefully reviewed his written submissions and found he had not provided flight screenshots with his name, medical evidence that his partner was unable to travel, or an adequate explanation for not telling his manager he was in Singapore [8]. It added that he had followed "absence and approval processes" before, so skipping them was "a conscious choice not to follow" them [8]. The published account does not say which of those grounds Xe failed to put to him before deciding.
Graham's own explanations ran long. He said the return flight was rescheduled over a weekend, and that there was no expectation he would contact his manager outside business hours [18]. When he logged on, he wrote, "he was bombarded with triaging hundreds of unread emails from his time off, fielding inbound calls and dealing with an eligible complaint from a high-value client" [18]. He also said he had not been told about specific hybrid-work policies [19]. Matheson's reported grounds did not turn on how Xe weighed any of that. She accepted the reason and faulted the steps taken before the decision [12][13].
A skeptic in Xe's position would say the company lost the ruling and kept everything that mattered. Matheson found reinstatement inappropriate and awarded no compensation, in part because Graham's misconduct contributed to his dismissal and he had been paid four weeks in lieu of notice [14]. The evidence on candour was poor for him. A Teams message before the commission gave a plumbing problem as his reason for working from home on a day he said he worked from Bali [15]. His manager said she had not known he had ever worked remotely from overseas [11]. On the money, the skeptic is right. The unfair-dismissal finding still stands, and it rests on how those 15 days were run [13].
For an employer whose rules, like Xe's, require prior approval for overseas work and office attendance three times a week [4], the choice this quarter is about sequence. Every ground that will appear in a termination letter has to be raised with the employee before the letter is drafted [13]. Next quarter, if a dismissal is challenged, that step decides whether a valid reason is enough for the commission to find it fair [12].
What to watch
- Whether the full written decision identifies which grounds in Xe's 2 December letter were never put to Graham before he was dismissed.
- Whether Graham or Xe seeks to appeal the commission's finding or its refusal to award compensation.
- Whether Xe changes how it approves overseas work or checks where employees are logging in from.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence62
- Adoption
- Insufficient
- Hype gap+5
- Incentives
- Insufficient
- Confidence60
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
The Fair Work Commission ruled on Wednesday that Charles Graham had been unfairly dismissed by HIFX Australia, trading as Xe, in December last year.
- [2]
A Sydney currency trader sacked for working from Singapore without approval won an unfair dismissal case but failed to be awarded compensation.
- [3]
Graham was sacked after his manager asked an IT worker to use his "FBI skills" and track the IP address on Graham's laptop; they discovered he was working from Singapore.
- [4]
Xe found Graham knew he had to get prior approval to work overseas and was to attend the office three times a week.
- [5]
Graham had previously asked Xe if he could relocate to Singapore, but his request was denied.
- [6]
Commissioner Alana Matheson said that after the company sent an email to Graham advising him of its discovery on 17 November, the "tone ... had clearly pivoted" by the following day, when he was told "there was a case to answer regarding alleged breaches of company policy".
- [7]
Over the following 10 days, a series of further email exchanges and a discussion between Xe managers took place.
- [8]
On 2 December Xe sent Graham a termination letter stating it had carefully reviewed his written submissions and found he had not provided flight screenshots with his name, medical evidence that his partner was unable to travel, or an adequate explanation for not telling his manager he was in Singapore, and that he had previously complied with "absence and approval processes" and made "a conscious choice not to follow" them.
- [9]
Xe's termination letter said: "Your conduct represents a serious breach of company policy, a failure to follow lawful and reasonable instructions, and an irreparable breakdown of trust and confidence."
- [10]
Graham told the commission he worked remotely twice before November 2025: the previous year from Townsville, and in April and May 2025 from Bali. He had been employed by Xe for 20 months.
- [11]
Graham's manager said she had not been aware he had ever worked remotely from overseas.
- [12]
Matheson found the dismissal unreasonable because, while there was a valid reason for it, the process followed was procedurally unfair.
- [13]
Matheson said the process was unfair because Xe failed to fully raise the matters it was relying on in making the decision to dismiss Graham.
- [14]
Matheson found reinstatement inappropriate and decided against awarding compensation, in part because Graham's misconduct contributed to the decision to dismiss him and he was paid four weeks in lieu of notice.
- [15]
A Microsoft Teams message from Graham to his manager, in evidence before the commission, detailed his claim he was working from home because of a plumbing issue on one of the days he also told the commission he worked from Bali.
- [16]
Fifteen days elapsed between Xe's 17 November email advising Graham of its discovery and the 2 December termination letter.
- [17]
Graham said he had been holidaying in Singapore before his partner became ill with a bacterial infection, preventing him from returning to Australia, and provided documentation he said showed she required medical treatment.
- [18]
Graham said in his written response that the decision to reschedule the return flight was made over a weekend, that there was no expectation he contacted his manager outside business hours, and that when he logged on from Singapore "he was bombarded with triaging hundreds of unread emails from his time off, fielding inbound calls and dealing with an eligible complaint from a high-value client".
ReportedContestedSource: Charles Graham, written response to Xe2 sources— create a free account to open themView cited source - [19]
Graham said he had not been told about specific policies regarding hybrid work and had intended to let his manager know he was overseas as soon as practicable.
Sources
1 independent publisher whose own reporting we read for this story.
- theguardian.comSydney trader sacked for working from Singapore without permission wins unfair dismissal case
1 article · October 8, 2026
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Topics
- Hybrid and remote workFollow
- Unfair dismissalFollow
- Workplace monitoringFollow