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EAT puts individual decision-makers back into a disabled tutor's adjustments claim

The Employment Appeal Tribunal held that individual employees can be personally liable, alongside the employer, for failing to make reasonable adjustments. The Merriman ruling sends the case back to a tribunal, so no individual has been found liable yet.

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Illustration accompanying EAT puts individual decision-makers back into a disabled tutor's adjustments claim
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HR decisions may face individual scrutiny How the EAT's Merriman ruling reaches tribunals, respondents and HR teams, per the ruling and Clare Walsh of Winckworth Sherwood.

Tribunals may find an individual liable where Equality Act section 110 is not met. Some, not all, Merriman respondents were re-added. Walsh says respondents face hearings and reputational concerns, may conflict with employers, and HR and managers may be scrutinised individually.

HR decisions may face individual scrutiny
WhoHowKindClaim
TribunalsDiscretion to find an individual liable where Equality Act section 110 is not metprecedent8
Merriman respondentsA number, but not all, re-added to the proceedings; the case returns to the tribunaldecision9
Named respondentsWitness evidence, hearings, reputational concerns, possible financial liability, per Walshcost11
Employers and respondentsA potential conflict between employers and individual respondents, Walsh sayscontradiction12
HR professionals and managersActions, decisions and delays may be scrutinised individually, Walsh saysexposure14

What happened

  • The first tribunal struck out the claims against individuals, ruling that only the employer could be liable because the statutory duty to make adjustments sits with the company.
  • Ms Merriman was engaged through an agency as a tutor for a person with special needs and sought online teaching after developing disabilities that made attending the tutee's premises difficult.
  • The strike-out was reversed and a number of the individual respondents, though not all of them, were re-added to the proceedings.

Why it matters

  • exposure Anyone named as a respondent takes on the litigation personally, including witness evidence, hearings and reputational concerns, according to Clare Walsh of Winckworth Sherwood.
  • constraint A strike-out application arguing that the adjustments duty belongs to the company alone is now harder to win.
  • decision Employers have to decide who makes adjustment decisions and how each step is documented, since individuals may now be examined one by one.

The test the EAT described is contribution. Where an employee's actions contribute to a failure to comply, the employer and the individual could both be liable, the EAT held, because employers can only act through employees and agents [7]. Applying that to these facts will not be simple. Responsibility for funding Ms Merriman's work shifted between the NHS and a local authority, and a complex series of umbrella and service companies surrounded her employment [5]. The EAT reasoned that the decision on her continuing employment arguably rested with the funding bodies and not with the intermediaries through which she delivered her services, the employer included [6]. The report does not say which individuals were re-added or what roles they held.

The legal route to a named individual is discretionary. Judge Barklem referred to an earlier EAT decision, Baldwin v Cleves School. That case confirmed that a tribunal may, at its discretion, hold an individual personally liable when section 110 of the Equality Act has not been satisfied [8]. The EAT did not restore every individual. A number of the respondents were re-added, but not all [9].

Clare Walsh, a senior associate at Winckworth Sherwood, pointed to a second effect inside the employer's own defence [10]. "The decision also creates a potential conflict between employers and individual respondents," she said [12]. We'd expect that conflict to surface where an employer's best defence is that a particular manager acted outside policy, because that manager then has a defence of their own to run.

That sets up a choice for this quarter, and in our view it is a trade between speed and exposure. Leaving adjustment decisions with line managers keeps them close to the employee and spreads personal exposure across many people. Moving them to a small panel narrows who can be named and adds a step before the employee hears an answer.

Walsh was direct about the individual's position. "HR professionals and managers should assume that their actions, decisions and delays may be scrutinised individually in tribunal proceedings," she said [14]. The case now returns to the tribunal [9], and we'd expect the contribution test to be applied there to the individuals who remain in the claim.

What to watch

  • The tribunal rehearing of Merriman, and which re-added respondents, if any, are found to have contributed to the failure.
  • Whether other tribunals use the discretion cited from Baldwin v Cleves School to keep individuals in adjustment claims.
  • Whether employers and individual respondents start taking opposing positions in the same case, the conflict Walsh flagged.

Clarity's read

What the record supports and how the coverage leans. The claims behind it follow.

Reality

Evidence60
Adoption
Insufficient
Hype gap+15
Incentives
Insufficient
Confidence58
Why these scores

Claim ledger

Ranked by verification strength, evidence, and original report placement.

  1. [1]

    The Employment Appeal Tribunal has confirmed that individual employees can be personally liable for disability discrimination arising from a failure to make reasonable adjustments.

    Reported Supported Source: Personnel TodayView cited source
  2. [2]

    In Merriman v 1st Staff Ltd and others, the EAT overturned a tribunal decision that struck out reasonable adjustment claims against individual respondents.

    Reported SupportedView cited source
  3. [3]

    The initial tribunal judge ruled that only the employer could be liable, as the statutory duty to make reasonable adjustments resides with the company.

    Reported SupportedView cited source

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Sources

1 independent publisher whose own reporting we read for this story.

  1. personneltoday.com

    1 article · October 14, 2026

    Individuals can be liable for reasonable adjustment failure, rules EAT

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