EAT puts individual decision-makers back into a disabled tutor's adjustments claim
The Employment Appeal Tribunal held that individual employees can be personally liable, alongside the employer, for failing to make reasonable adjustments. The Merriman ruling sends the case back to a tribunal, so no individual has been found liable yet.
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Tribunals may find an individual liable where Equality Act section 110 is not met. Some, not all, Merriman respondents were re-added. Walsh says respondents face hearings and reputational concerns, may conflict with employers, and HR and managers may be scrutinised individually.
- precedent Tribunals Discretion to find an individual liable where Equality Act section 110 is not met, claim 8
- decision Merriman respondents A number, but not all, re-added to the proceedings; the case returns to the tribunal, claim 9
- cost Named respondents Witness evidence, hearings, reputational concerns, possible financial liability, per Walsh, claim 11
- contradiction Employers and respondents A potential conflict between employers and individual respondents, Walsh says, claim 12
- exposure HR professionals and managers Actions, decisions and delays may be scrutinised individually, Walsh says, claim 14
| Who | How | Kind | Claim |
|---|---|---|---|
| Tribunals | Discretion to find an individual liable where Equality Act section 110 is not met | precedent | 8 |
| Merriman respondents | A number, but not all, re-added to the proceedings; the case returns to the tribunal | decision | 9 |
| Named respondents | Witness evidence, hearings, reputational concerns, possible financial liability, per Walsh | cost | 11 |
| Employers and respondents | A potential conflict between employers and individual respondents, Walsh says | contradiction | 12 |
| HR professionals and managers | Actions, decisions and delays may be scrutinised individually, Walsh says | exposure | 14 |
What happened
- The first tribunal struck out the claims against individuals, ruling that only the employer could be liable because the statutory duty to make adjustments sits with the company.
- Ms Merriman was engaged through an agency as a tutor for a person with special needs and sought online teaching after developing disabilities that made attending the tutee's premises difficult.
- The strike-out was reversed and a number of the individual respondents, though not all of them, were re-added to the proceedings.
Why it matters
- exposure Anyone named as a respondent takes on the litigation personally, including witness evidence, hearings and reputational concerns, according to Clare Walsh of Winckworth Sherwood.
- constraint A strike-out application arguing that the adjustments duty belongs to the company alone is now harder to win.
- decision Employers have to decide who makes adjustment decisions and how each step is documented, since individuals may now be examined one by one.
The test the EAT described is contribution. Where an employee's actions contribute to a failure to comply, the employer and the individual could both be liable, the EAT held, because employers can only act through employees and agents [7]. Applying that to these facts will not be simple. Responsibility for funding Ms Merriman's work shifted between the NHS and a local authority, and a complex series of umbrella and service companies surrounded her employment [5]. The EAT reasoned that the decision on her continuing employment arguably rested with the funding bodies and not with the intermediaries through which she delivered her services, the employer included [6]. The report does not say which individuals were re-added or what roles they held.
The legal route to a named individual is discretionary. Judge Barklem referred to an earlier EAT decision, Baldwin v Cleves School. That case confirmed that a tribunal may, at its discretion, hold an individual personally liable when section 110 of the Equality Act has not been satisfied [8]. The EAT did not restore every individual. A number of the respondents were re-added, but not all [9].
Clare Walsh, a senior associate at Winckworth Sherwood, pointed to a second effect inside the employer's own defence [10]. "The decision also creates a potential conflict between employers and individual respondents," she said [12]. We'd expect that conflict to surface where an employer's best defence is that a particular manager acted outside policy, because that manager then has a defence of their own to run.
That sets up a choice for this quarter, and in our view it is a trade between speed and exposure. Leaving adjustment decisions with line managers keeps them close to the employee and spreads personal exposure across many people. Moving them to a small panel narrows who can be named and adds a step before the employee hears an answer.
Walsh was direct about the individual's position. "HR professionals and managers should assume that their actions, decisions and delays may be scrutinised individually in tribunal proceedings," she said [14]. The case now returns to the tribunal [9], and we'd expect the contribution test to be applied there to the individuals who remain in the claim.
What to watch
- The tribunal rehearing of Merriman, and which re-added respondents, if any, are found to have contributed to the failure.
- Whether other tribunals use the discretion cited from Baldwin v Cleves School to keep individuals in adjustment claims.
- Whether employers and individual respondents start taking opposing positions in the same case, the conflict Walsh flagged.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence60
- Adoption
- Insufficient
- Hype gap+15
- Incentives
- Insufficient
- Confidence58
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
The Employment Appeal Tribunal has confirmed that individual employees can be personally liable for disability discrimination arising from a failure to make reasonable adjustments.
- [2]
In Merriman v 1st Staff Ltd and others, the EAT overturned a tribunal decision that struck out reasonable adjustment claims against individual respondents.
- [3]
The initial tribunal judge ruled that only the employer could be liable, as the statutory duty to make reasonable adjustments resides with the company.
- [4]
Ms Merriman was engaged via an agency to work as a tutor for a person with special needs, developed disabilities that made it difficult to attend the tutee's premises, and sought adjustments including online teaching.
- [5]
Responsibility for funding shifted between the NHS and the local authority, and a complex series of umbrella and service companies surrounded Ms Merriman's employment.
- [6]
The EAT reasoned that the decision on her continuing employment arguably rested with the funding bodies rather than the intermediaries through which she delivered her services, including the employer.
- [7]
The EAT held the tribunal's approach was too narrow, as employers can only act through their employees and agents; where an employee's actions contribute to a failure to comply, both the employer and the individual(s) could be liable.
- [8]
Judge Barklem referred to an earlier EAT decision in Baldwin v Cleves School, which confirmed that where the requirements of section 110 of the Equality Act are not met, tribunals have discretion to find an individual personally liable.
- [9]
The strike-out was reversed and a number (but not all) of the individual respondents were re-added to the proceedings; the appeal succeeded and the case will return to the tribunal.
- [10]
Clare Walsh is a senior associate at Winckworth Sherwood and said the practical impact of the EAT's decision should not be underestimated.
- [11]
"Being named as a respondent can involve personal involvement in litigation, preparing witness evidence and attending hearings, reputational concerns, and potential financial liability in some circumstances," Walsh said.
- [12]
"The decision also creates a potential conflict between employers and individual respondents," Walsh said.
- [13]
Walsh advised HR teams to strengthen their reasonable adjustment processes, train managers on them, record decisions carefully and seek expert occupational or HR advice if cases are complex.
- [14]
"HR professionals and managers should assume that their actions, decisions and delays may be scrutinised individually in tribunal proceedings," Walsh said.
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Sources
1 independent publisher whose own reporting we read for this story.
- personneltoday.comIndividuals can be liable for reasonable adjustment failure, rules EAT
1 article · October 14, 2026
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