Product1 publisherNot yet confirmed elsewhere3 min readPublished
Bending Spoons fixes more than 100 Vimeo bugs after complaints about slow performance
Bending Spoons says it has fixed more than 100 Vimeo bugs and shipped over 50 improvements since its $1.38 billion purchase of the platform. Teams running corporate video can build on what has shipped, but headcount and pricing are still open questions.
The Product Desk · Product desk
Drafted by a language model from the sources cited here and checked against its claim ledger before publication. How we use AISend a correction
What happened
- Castello said the changes came from conversations with more than 200 users, spanning indie filmmakers, corporate video teams and streamers running branded channels.
- Slow search and uploads were among the most common complaints, and Castello says search, homepage loads and uploads are now faster, though no figures were given.
- Vimeo had a layoff in December 2025 as Bending Spoons regrouped product teams around three segments, and Castello said the company could not provide numbers on who was affected.
- Bending Spoons also completed a roughly $1.29 billion Airtable purchase in September and plans to buy Miro for roughly $1.36 billion.
Compiled by The Product DeskSomething wrong?How this is made
Why it matters
- exposure Support tickets still reach mostly familiar Vimeo staff, per Castello, but whether a reported bug gets fixed is now decided by Bending Spoons engineers and product managers.
- decision Shipped admin fixes weaken the argument that Vimeo is being left to decay, so a team weighing a move off the platform has to make its case on price and service terms.
- precedent Evernote's pricing revamp drove off some longtime users, so the next Vimeo enterprise renewal quote is where customers will learn whether Bending Spoons repeats that pattern.
A communications lead uploads the quarterly all-hands and needs captions for staff who read Polish or Thai. Vimeo switched caption providers, and the list of supported languages changed with it. "With that small change, we increased the languages from 7 to 99," said Marco Castello, a longtime Bending Spoons employee who is now Vimeo's general manager [7][16]. The swap added 92 languages [17].
"I vividly remember some enterprise customers being worried about us stopping serving their segment," Castello said [3]. He told those customers the company would keep investing in enterprise. The work done so far is mostly maintenance on things they already pay for [2][5]. By his account, customers asked for fixes and upgrades to existing functions, not big new features [5]. What shipped matches that request: changing privacy settings on many videos at once, letting reviewers use internal collaboration tools without logging in, and upgraded AI captioning [8]. The first two each remove a step that admins or reviewers had to repeat.
The enterprise item still described as in the works is automated dashboard creation [9]. "In the works" has no ship date attached, and I would keep the feature out of any rollout plan that has one.
Bending Spoons' CEO, Luca Ferrari, gave investors the staffing figure in August. "For instance, around 60 Spooners worked on Vimeo during Q2, broadly in line with the number of Spooners who worked on the Evernote transformation in 2023," he said, using the company's name for its employees [13]. "This is despite Vimeo being roughly four times the size of Evernote in revenue terms, and a more complicated business from both a technical and operational perspective." [13] About the same headcount against four times the revenue gives Vimeo roughly a quarter of Evernote's staffing per revenue dollar [18]. Ferrari presented the comparison as evidence the company has become more efficient [13].
I'd keep building on Vimeo for work that depends on features already in production. Anything else I'd treat as unconfirmed until it ships or is written into a contract. Caution costs time, though. A team waiting on dashboards or on price terms keeps doing that work by hand in the meantime.
Before a renewal, I'd sort what a video program depends on into three columns. Shipped: bulk privacy changes, review without a login, captions in 99 languages [8][7]. In the works: automated dashboards [9]. Unsettled: price, plus the size of the team left after the December 2025 layoff, which Vimeo has not quantified [11]. If every must-have sits in the first column, the program has gained from the sale so far. A must-have in the third column belongs in the renewal negotiation, in writing.
What to watch
- Any change to Vimeo's enterprise plan prices or packaging at the next renewal cycle.
- Whether automated dashboard creation for enterprise users actually ships, and when.
- Whether Bending Spoons keeps roughly 60 staff on Vimeo while it absorbs Airtable and, if the deal closes, Miro.