Invest10 publishers3 min readPublished Updated
Apple Pay opens in India with Axis Bank as its only card issuer
Apple Pay went live in India on 30 September, and at launch the only cards users can add are Axis Bank's Visa and Mastercard credit cards. Until another bank signs up, every Apple Pay purchase in the country runs on an Axis credit card, whatever the merchant or processor.
The Investor · Invest desk
What happened
- Apple worked with eight payment service providers, including Paytm, PayU, Pine Labs and Razorpay, to bring Apple Pay to their merchant networks.
- Named launch merchants include Zomato, Blinkit, Croma, Tata 1mg, Reliance brands and Apple's own store locations.
- Axis cardholders keep the rewards and benefits attached to their cards when they pay through Apple Pay.
- According to Apple, users paying with Apple Pay do not have to enter a PIN or OTP at checkout.
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Why it matters
- decision Other Indian issuers now decide how long Axis stays the only bank whose credit card works with Apple Pay on an iPhone.
- capability Merchants on Paytm, Razorpay, Pine Labs and the other processors can accept Apple Pay through a provider they already use, before any bank besides Axis has cards in Wallet.
- constraint Early Apple Pay volume in India can only come from Axis credit cardholders with a recent Apple device, so it will say little about demand among other banks' customers.
Apple built the merchant side of its Indian launch wide and the card side narrow. It has eight payment service providers for every bank whose cards users can add [1], and that one bank is Axis [1].
For Axis, the lead is concrete. An iPhone owner who wants to pay at Croma or on Zomato without typing a PIN or OTP has, for now, one credit card that will do it [2][5]. The Axis Bank app is also one of the two ways to add that card to Wallet [12]. Because the card's rewards and benefits carry over into Apple Pay [6], the incentive at checkout is whatever Axis already offers. Amitabh Chaudhry, Axis's managing director and chief executive, said the launch brings "greater choice and flexibility to our Credit Card customers, with support across the Mastercard and Visa networks" [7].
Apple pitches it as a card product. Jennifer Bailey, Apple's vice president of Apple Pay and Apple Wallet, said the service "makes everyday payments with a card easy, secure, and private" [8], and that users can tap to pay in stores "without an extra app, PIN, or OTP" [9]. Neither company disclosed fee terms or a date for a second bank, and neither announcement mentions UPI. That leaves these sources unable to size how much spending card taps might pull from other payment rails [1][4].
Not every iPhone owner can use it. Apple requires an iPhone XR or later on iOS 18, or an Apple Watch Series 6 or later on watchOS 11 paired with such a phone [10], and the owner also needs an Axis credit card [1]. Apple Pay runs in more than 90 countries and regions with more than 11,000 bank and network partners [11]. India starts with three: Axis, Visa and Mastercard [2].
From here the launch can go a few ways. Other issuers could sign within weeks, plugging into acceptance that is already built, and Axis's lead would amount to a launch-day headline. Or they could wait, leaving Axis for months as the only answer when an iPhone owner asks which card works. A third possibility is that taps stay thin whichever banks join, since the launch covers credit cards only and a merchant network produces volume only when cardholders use it [1].
I think Axis's window will be short. The part of the launch that needed eight partners is done, and what remains is signing banks, which Apple said it expects over time [4]. The counter-case is that "over time" is the only timetable Apple gave, and every month without a second issuer steers iPhone owners who want Apple Pay toward one bank's credit card application. If no second Indian issuer is named within six months of 30 September, the window lasted long enough to matter and this view is wrong.
What to watch
- A second Indian bank named as an Apple Pay card issuer, and how many weeks after the 30 September launch the announcement comes.
- Whether Apple adds debit cards in India, since the launch covers credit cards only.
- Axis Bank disclosing Apple Pay usage or credit card applications linked to it in its quarterly results.