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Product3 publishers2 min readPublished Updated

Amazon moves Prime Video shopping from a typed search into the X-Ray panel

Amazon's new Shop tab opens from the Fire TV remote, and Shop the Show now covers more than 8,000 US titles instead of 1,300. Lens scene matching runs on more than 600, and every purchase still finishes in the phone app.

The Product Desk · Product desk

Photograph accompanying Amazon moves Prime Video shopping from a typed search into the X-Ray panel
Photo: theverge.com

What happened

  • Amazon said Thursday it is adding a Shop tab to Prime Video's X-Ray panel, which viewers open by pressing up on the Fire TV remote to browse products tied to whatever is playing.
  • Shop the Show, the second-screen feature launched last year, is expanding from 1,300 US titles to more than 8,000, including Prime Originals, select licensed titles and live sports.
  • Shop the Scene, which uses Amazon Lens to find products resembling outfits and home decor in a scene, is live on iOS and Android in the US across more than 600 titles.
  • Opening the Amazon Shopping app while a title plays now takes the viewer straight to that title's storefront, with no need to type "shop the show" into search.

Compiled by The Product DeskSomething wrong?How this is made

Why it matters

  • capability Discovery no longer depends on a viewer knowing a search phrase exists, since the product list sits one button press away on the remote already in hand.
  • constraint Every route to checkout ends on the phone, so the feature only reaches households where someone has the Amazon app installed and the handset within reach of the sofa.
  • exposure When the on-screen garment is a luxury or handmade piece Amazon does not stock, the demand a costume designer created gets answered by a substitute from a seller who is stocked.
  • precedent With Peacock, Roku, YouTube and Disney already running versions of this, a shoppable panel becomes a standard feature in a streaming interface and the competition moves to how good the matches are.

The whole design assumes a pause. Somebody stops on a jacket and reaches for a phone anyway. Amazon's change is that the phone now knows what the television is playing: open the Shopping app and it drops the viewer into a feed synced to that moment [6]. Last year that took a typed query, entered into Amazon's search app [4]. TechCrunch wrote of that version: "Arguably, that feature was easy to miss." [5] Deleting the query takes the second-screen path from three moves to two [3].

The two features do not cover the same catalog. Title-level shopping grows about six-fold in the US [1]. Lens-powered scene matching reaches roughly one title in thirteen of that expanded list [2].

Match quality is the part Amazon has said out loud. Shop the Scene will not always find an exact match, because characters often wear clothing that Amazon and its sellers do not stock, including high-end brands and handmade costumes [11]. The Verge wrote that the feature "could come in handy assuming it doesn't just pull up random knockoffs" [14].

On the television, the Shop tab browses [3]. The purchase completes on the phone, either by opening the app or by scanning the on-screen QR code [8][9].

A team shipping this will report panel opens by Friday. Repeat use is what would show the habit took hold: whether the same household opens the Shop tab in week six, and what share of those opens ends in a delivered order. The three published accounts of Thursday's announcement do not include usage figures from the first year of Shop the Show [4].

Two counts settle most of the argument for anyone weighing a second surface of their own. One is the step the new surface deletes from the existing path; the other is the handoff it adds. Amazon deleted the typed query and kept the device handoff, which is a fair trade when the phone is already in the viewer's hand and no trade at all when it is charging in the kitchen. Precision is a separate question, because a system that returns "similar" answers the viewer browsing for ideas and misses the one who wanted the item on screen. On at least 7,400 of the Shop the Show titles, what the viewer gets is the title's storefront [2].

What to watch

  • Whether Shop the Scene's 600-plus titles grow toward the 8,000 covered by Shop the Show, and how quickly.
  • Any Amazon disclosure of purchase completion or repeat-use figures for the Shop tab, or of paid placement in it.
  • Whether brands and costume designers whose pieces Amazon does not stock object to lookalike results appearing against their scenes.
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