SecurityNot yet confirmed elsewhere1 publisher3 min readPublished
96% of security teams run AI at triage level. The autonomous SOC case rests on 24 respondents.
SentinelOne's 451 Research survey of 611 practitioners finds AI returns arriving at the bottom of the maturity ladder. It leaves the top of the ladder almost entirely unmeasured.
The Watch · Security desk

What happened
- SentinelOne commissioned 451 Research to survey 611 North American security decision-makers and practitioners, the second such survey in two years.
- 96% of respondents still run AI at the two lowest SOC maturity levels, defined as alert triage and basic incident response.
- 99% of that same group report improvements in incident response and remediation.
- 82% now call themselves platform-oriented, up 13 points in a year, and 94% expect to be there inside three years.
- The report also says analyst burnout is falling and job satisfaction rising as AI absorbs repetitive triage queues.
Why it matters
- constraint Any claim that AI returns grow with maturity has about two dozen respondents standing behind it here, which will not carry a multi-year platform program.
- decision What the survey can settle is order of spend, not size: the improvement figure has no magnitude in it, so it cannot serve as the payback line in a data-layer business case.
- cost Retention is the one return a buyer can verify from internal records, because SOC turnover is already a line in the budget rather than a vendor-supplied statistic.
- exposure Each triage agent added becomes another asset the team has to defend, so the purchase that shrinks the queue also enlarges what is in scope.
Four percent of 611 is about 24 respondents [8]. That is the whole population in this survey running AI above senior-triage and basic incident response work [2], and it is the population that any claim about what happens at higher maturity would have to rest on. The report does not make that claim numerically. With a cohort that size, it could not.
What the sample does support is narrower and more usable. The returns being reported come from chatbots handling first-pass alert triage and automation that sorts true positives from noise [11]. That is the labour being displaced, and the near-universal improvement figure is measured against it.
That figure also deserves a closer read than it usually gets. It is published as the share of organizations reporting improvement in incident response and remediation, with no magnitude and no named metric attached [5]. No median change in time to respond, no alerts closed per analyst, no baseline. A room where everyone says "better" and a room where everyone says "31% faster" are different findings, and this is the first kind. As a signal that Level 1 automation is not vapour, it holds. As an input to a business case with a payback period in it, it does not.
The platform numbers have a similar softness underneath them. Self-described platform orientation went from roughly 69% to 82% in a year [4][10], which is a large move for an architecture change and a modest one for a change in vocabulary. The survey itself complicates the distinction: EDR, SIEM and CNAPP are simultaneously the technologies most often deployed standalone and the top anchors that organizations expand outward from [6]. An estate running EDR next to a SIEM can answer that question the same way an estate that deliberately consolidated does.
The sequencing argument is where the vendor's read and its own data pull apart. SentinelOne's position is that organizations waiting for higher AI maturity before building the supporting infrastructure are running the sequence backward, and that the foundation built today determines how far the returns scale [12]. The mechanism it offers is real enough: agentic AI needs connected, continuously updated telemetry, and fragmented pipelines that require manual effort will not carry autonomous action at scale [13]. But note what the survey contributes to that case. The most-cited benefit of a SecOps data lake is supporting AI-driven workloads and agents [7], which records what buyers expect the lake to do, not what it has done for them.
So the two purchases sit on different evidence. Triage automation has roughly 605 organizations behind it saying it improved something [9], and it demands very little of the underlying stack. The data layer is being priced against returns this survey did not observe, for the straightforward reason that almost nobody in it has reached the maturity level where those returns would appear [2]. That is not an argument against consolidating telemetry. It is an argument for buying it on your own architecture and incident-history case, at a pace you set, rather than on the strength of a number generated by organizations doing alert triage.
The one asymmetry worth holding onto: the cheap tier is the tier with the evidence, and the expensive tier is the one with the roadmap.
What to watch
- Whether next year's survey publishes magnitudes (time to respond, alerts per analyst) instead of the share of organizations reporting improvement.
- Whether the above-Level-2 cohort grows large enough to test whether returns actually scale with maturity.
- Whether platform orientation is measured by consolidated data layers rather than self-description, given EDR, SIEM and CNAPP double as standalone tools and platform anchors.
Clarity's read
What the record supports and how the coverage leans. The claims behind it follow.
Reality
- Evidence22
- Adoption38
- Hype gap+58
- Incentives90
- Confidence66
Claim ledger
Ranked by verification strength, evidence, and original report placement.
- [1]
For the second year, SentinelOne commissioned 451 Research to survey 611 North American cybersecurity decision-makers and practitioners on the state of security operations strategy.
ReportedSupportedSource: SentinelOne blog post2 sources— create a free account to open themView cited source - [2]
96% of organizations surveyed are still operating AI at the earliest maturity levels: Level 1 (basic monitoring; triage specialist/alert analyst) and Level 2 (more senior triage analyst / basic incident responder and investigator).
- [3]
99% of those same organizations already report improvements in incident response and remediation.
- [4]
82% of organizations describe themselves as platform-oriented, a 13-point jump in a single year, and 94% expect to be there within three years.
- [5]
The 99% figure is presented as the share of organizations reporting improvements in incident response and remediation; the post states no size of improvement and no specific metric behind it.
- [6]
The same technologies most frequently deployed as standalone tools (EDR, SIEM, CNAPP) are also the top anchors for integrated platforms; organizations typically start with one of these and expand outward.
- [7]
The top-cited benefit of investing in a data lake for SecOps is supporting AI-driven SOC workloads and agents.
- [8]
The share of respondents operating AI above Level 2 is about 24 organizations out of 611.
- [9]
The 99% reporting improvement corresponds to roughly 605 of the 611 respondents.
- [10]
A 13-point rise to 82% implies about 69% described themselves as platform-oriented in the prior year's survey.
- [11]
The report characterises early-stage AI as chatbots handling initial alert triage and automated tools sorting true positives from noise, and says it is delivering before organizations reach advanced maturity.
- [12]
SentinelOne argues that organizations waiting for higher AI maturity before building the supporting infrastructure are running the sequence backward, that the returns are available now, and that the foundation built today determines how far those returns scale.
ReportedInsufficientSource: SentinelOne2 sources— create a free account to open themView cited source - [13]
The post argues agentic AI needs connected, continuously updated data to reason across signals and take autonomous action, and that fragmented architectures with siloed telemetry and manual pipelines cannot support AI-driven SOC operations at scale.
ReportedInsufficientSource: SentinelOne2 sources— create a free account to open themView cited source - [14]
The report says analyst burnout is declining and job satisfaction is rising as AI handles repetitive, high-volume triage, with the role shifting toward investigation, threat hunting and judgment-intensive work, in a market where SOC analyst turnover remains a persistent operational cost.
- [15]
The post states that the same AI systems changing how SOCs operate are also creating new targets.
Sources
1 independent publisher whose own reporting we read for this story.
- sentinelone.comThe Path to the Autonomous SOC: The Early Returns of AI & What It Means for Cybersecurity
1 article · August 25, 2026
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