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Invest1 publisher3 min readPublished

Betterment prices RIA custody for the account advisers keep beside Schwab and Fidelity

Betterment will charge RIAs 0.20% on custody assets under $10 million and 0.12% above that from Jan. 1, with a negotiated rate past $100 million. Setting the rate by assets held at Betterment pays advisers to move a bigger slice there while Schwab or Fidelity keeps the main book.

The Investor · Invest desk

Photograph accompanying Betterment prices RIA custody for the account advisers keep beside Schwab and Fidelity
Photo: financial-planning.com

What happened

  • CEO Sarah Levy said Betterment has reached the scale to bring the fee schedule down and simplify it, after a similar change for retail robo clients last year.
  • Some existing custodial clients have negotiated to keep at least part of their current fee structure, according to Levy.
  • The custodian, launched in 2014, serves 600 RIAs, and Betterment did not disclose how much they hold there.
  • More than half of RIAs already use multiple custodians, and at least 22% had three or more at the end of 2024, according to Cerulli Associates.
  • Betterment also built an AI document reader for custodial onboarding and opened a client referral service among select RIAs.

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Why it matters

  • decision An adviser with a few million dollars at Betterment has a new reason to move more households there, because under the reported tiers the annual bill drops at $10 million and stays lower up to about $16.7 million.
  • exposure Schwab and Fidelity now face a published 0.12% rate on the secondary books their RIA clients already split off, even where the main relationship stays with them.
  • cost A lower headline fee puts more weight on what clients pay through cash sweeps, lending and order flow, and an adviser comparing custodians has to price those lines too.

As Levy described the schedule to Financial Planning, a firm's total at Betterment's custodian sets its rate [1][2]. Read that way, a firm with $10 million there pays $20,000 a year [1], and a firm just over $10 million pays about $12,000 [2]. At 0.12%, the bill does not climb back to $20,000 until the balance reaches roughly $16.7 million [3]. If Betterment applies the rates as marginal breakpoints instead, the cliff disappears.

The cliff suits an adviser's second book. Betterment's website says, "We're a custodian typically used alongside Fidelity or Schwab for a subset of clients where time-saving automation can improve profitability" [13]. An adviser with $7 million of households at Betterment pays $14,000 a year. Move another $3.5 million over and the bill falls to $12,600 [5]. The main relationship at Schwab or Fidelity, the two firms that dominate custody [15], does not have to move for that to work, and Cerulli's count of multicustodial RIAs says most firms already run the setup the schedule assumes [4].

The schedule fits more than one plan. It may be what the website describes, a price for the secondary slot [13]. The negotiated tier above $100 million may be the real target [3]. Stephen Caruso, director of wealth management at Cerulli Associates, said upstarts including Betterment, Altruist and TradePMR by Robinhood are asking, "How do we scrape assets away from the legacy custodians?" at a time when some advisors "have become disillusioned" with their primary providers [14]. Or the reset may be mostly a retention price for current clients [10].

I think the first reading is right. The only published prices stop at $100 million [3]. The custodian also sits inside a company whose biggest business is its consumer robo adviser, with more than $70 billion under management across all its lines [16]. The counter-case is Caruso's disillusioned advisers. If they are ready to leave a primary custodian, that move would happen at a negotiated rate, out of public view.

Betterment earns more from a custody client than the platform fee. Like its larger competitors, it makes money from cash sweeps and lending, payments from fund companies, and payment for order flow through its trading and clearing partner, Apex Fintech Solutions [11]. Its only transaction fee is a charge for automated account transfers [12]. Each household moved over brings cash and trades along with the basis points. The gap between the two published tiers is 40% of the rate [4]; the article does not give the old rates, so the size of the cut itself is unknown. Levy said, "We are now profitable as a firm, and so, as a result, we have the flexibility to do what's right, both for the customers and for the business" [7].

The view is wrong if Betterment starts reporting RIAs that make it their primary custodian, or if firms above the $100 million line end up holding most of its custodial assets.

What to watch

  • Whether Betterment confirms the 0.20% and 0.12% rates apply to a firm's whole balance or only to assets above each threshold.
  • Whether Betterment publishes how much its 600 RIAs hold at its custodian after the Jan. 1 switch.
  • How many existing custodial clients keep their old fee terms after Jan. 1, and for how long.
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