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Product1 publisher2 min readPublished

Bose moves Ultra-only Immersive Audio down to its $359 QuietComfort headphones

The second-gen QuietComfort keeps the old $359 price while picking up the spatial audio and ear calibration that were exclusive to the $449 Ultra. The 3.5mm jack is gone, so seatback listening runs through an in-box adapter.

The Product Desk · Product desk

Photograph accompanying Bose moves Ultra-only Immersive Audio down to its $359 QuietComfort headphones
Photo: engadget.com

What happened

  • Bose's second-generation QuietComfort Headphones ship at $359, the same price the first-generation model charged when it debuted, while the second-gen QuietComfort Ultra sits at $449.
  • Bose removed the 3.5mm port that the previous generation carried, leaving USB-C as the only wired connection for both charging and listening.
  • ActiveSense applies cancellation automatically when the headphones detect sudden noise spikes while the wearer is in Aware mode, then returns to ambient sound.

Compiled by The Product DeskSomething wrong?How this is made

Why it matters

  • decision Anyone comparing the two models has to justify the $90 on something other than spatial audio, because the feature that used to sit at the top of the range is now at the bottom of it.
  • cost Frequent fliers carry a small new risk of a $30 purchase: the in-box adapter is the only thing between them and buying a wireless transmitter to reach a seatback jack.
  • capability Being able to switch cancellation off in the app means people who dislike the pressure sensation can use this pair as ordinary Bluetooth headphones, which the previous model would not allow.
  • precedent A mid-tier pair inheriting the flagship's software sets the expectation that spatial audio is standard at $359, and leaves Bose to find a new reason to charge $449.

The purchase gets decided in seat 27B, about ten minutes after the doors close. On the first-generation QuietComfort you ran a 3.5mm cable from the armrest and watched the film [7]. The second-gen pair has one wired port, USB-C, so the film now depends on the USB-C to 3.5mm cable Bose puts in the box [7][8]. Leave that cable in a hotel drawer and the replacement Engadget's review names is a $30 accessory like the AirFly for wireless use [8].

The feature Bose had been using to sell the Ultra has moved down the line. Immersive Audio, the spatial mode that upscales any film, show or track without specially created content, was exclusive to the Ultra line until now [3]. It is on the cheaper model, along with Cinema Mode for dialogue [4] and CustomTune, which calibrates both audio and cancellation to the acoustic properties of your ears [5]. Wired listening over USB-C goes to 24-bit/48kHz, and the headphones charge while you use them [6].

The price held at $359, the same as the first generation charged at debut [1]. The Ultra sits at $449 [2]. The gap is $90, so the flagship asks about 25 percent more than a model that now carries its signature audio feature [15]. Engadget's review calls the $359 price "a compelling alternative" to the Ultra [14].

People put these on to hear less of the fan above the desk; product decks sell a spatial mode. The review's performance finding is about the first thing, noting the model does well against constant noise sources like fans and respectably lowers the volume on human voices [13]. ActiveSense, the other ANC addition, applies cancellation when the headphones detect sudden noise spikes in Aware mode, and Bose says it now returns to ambient sound more naturally [9].

For anyone who wears glasses, the change that lands sooner is Bose's claim that the system better compensates for changes in the ear cup seal caused by frames [10]. Bose is the only source for that so far. You can test it in the first hour of ownership.

Take each thing the Ultra still does that this model does not, and put it in one of two columns: features you would notice missing on the second day of ownership, and features you would only notice missing in a spec comparison. Immersive Audio has just left that list entirely [3]. If the first column comes out empty, buy the $359 pair and accept that the wired path now runs through a single adapter you have to keep track of [8].

What to watch

  • A published side-by-side of what stays exclusive to the QuietComfort Ultra, which would show whether the $90 gap buys anything a buyer touches in week one.
  • Whether Bose holds the Ultra at $449 through its next refresh or repositions it to reopen the distance from the $359 model.
  • Whether the USB-C-only wired path turns up in support threads from fliers who lost the in-box adapter.
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