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Bank of America's Mohan sizes the Meta Muse threat to Apple's App Store at up to $10 billion
Bank of America analyst Wamsi Mohan says AI agents such as Meta's Muse could put up to $10 billion of Apple's App Store revenue at risk. His bank still rates Apple a Buy at $370, and the figure is a ceiling that fills only if shoppers hand their purchases to agents at scale.
The Investor · Invest desk

What happened
- Mohan's investor note, dated September 29, 2026, argues that agents can take over the steps that start a purchase before a user opens the app where Apple collects its cut.
- Apple shares slipped roughly 2 to 2.5% around September 29 and 30, after the note came out.
- Meta launched Muse on September 8 as a personal AI agent that handles shopping, travel bookings and form-filling for its users.
- Muse connects to Shopify and Shop Pay, Expedia and PayPal, which gives it hooks into retail checkout, travel reservations and payments.
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Why it matters
- contradiction Shareholders who sold Apple on the note moved further than the note's author, whose recommendation and price target did not change.
- constraint Amazon's refusal to let Muse in limits what the agent can divert from Apple. Each merchant that follows Amazon shrinks the spending at stake.
- exposure Meta's plans for a Mac app and future glasses would give Muse ways to reach buyers that never pass through Apple's phone storefront at all.
Apple typically keeps 30% of an App Store transaction [4]. At that rate, losing up to $10 billion of commission [1] means agents redirecting roughly $33 billion of spending that would otherwise pass through Apple [1]. Set against Muse's estimated 2.5 million to 3.4 million downloads in its first two weeks [11], the ceiling comes to about $2,900 to $4,000 of Apple commission per copy installed [2]. That is a sum about AI agents as a category. Muse is one app, a few weeks old [7]. Crypto Briefing, which relays the $10 billion from CNBC's reporting, calls it a ceiling, not a forecast [14].
Mohan's case turns on where a purchase begins [2]. He wrote that agents like Muse could redirect "discovery, referral, and transaction initiation" [3]. Muse runs on a secure virtual machine in Meta's cloud and keeps working in the background when it is off screen [10]. By Crypto Briefing's account, the heavy lifting happens outside the iPhone's app framework, so Apple controls the device while the transaction can happen somewhere else [16]. The same agent climbed to the top of the US App Store's free chart [17].
The coverage describes the exposure as Apple's subscription revenue [1]. Muse's hooks are into retail checkout, travel reservations and payments [8]. The reports do not say how one turns into the other, or over what period the $10 billion would be lost.
This could go a few ways. If the launch-week installs never become daily habits, the ceiling stays on paper; Crypto Briefing makes the same point, that sustained use will matter far more than launch-week curiosity [18]. Merchants refusing access would leave the agent with less to buy on anyone's behalf [9]. Apple only loses real money in the case Crypto Briefing's report describes, where agents end up dictating merchant relationships and capturing routing economics independent of App Store revenue [15].
I think merchant access matters more to Apple than downloads. An agent can only route a purchase that a merchant lets it complete. The counter-case is that Shopify, Expedia and PayPal have already connected [8], and an agent that keeps executing in the background on Meta's servers [10] does not need the user to open anything. Two things would show the merchant-access view is too cautious: Muse holding daily use well past its launch, and a large retailer that keeps it out today deciding to let it in.
What to watch
- Muse's daily active use once launch-week curiosity fades, measured against the 2.5 million to 3.4 million downloads of its first two weeks.
- Whether more merchants connect to Muse alongside Shopify, Expedia and PayPal, or follow Amazon in keeping it out.
- The release date of Meta's Muse application for the Mac, the first surface Meta has named beyond the phone.