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Agentforce

Salesforce's platform for building and deploying autonomous AI agents that handle business tasks like customer service and sales within its CRM ecosystem.

Known aliases

  • Agent force
  • Agentforce 1 Edition
  • Agentforce 360
  • Agentforce Apps
  • Agentforce Coworker
  • Agentforce for Apps
  • Agentforce One Edition
  • Agentforce Vibes
  • Salesforce Agentforce

Relationships

No evidence-backed relationships are recorded.

Current stories

product3 publishers

Salesforce's Koa model reaches pilots with two accounts of what it was trained on

Salesforce and Nvidia post-trained Koa on simulated CRM workflows and claim three times fewer errors than leading general-purpose models. The published record describes the training data two different ways.

Perspective Coverage

3 publishers
Builder
Builder 35%
Operator
Operator 38%
Investor
Investor 27%

Reality

Evidence45
Adoption20
Hype gap+35
Incentives75
Confidence55

Earlier coverage

  1. Salesforce's Help Agent graph resolves a tenant ID into customer context under 200 ms at P50

    Build · September 14, 2026 · 1 publisher

  2. Salesforce puts the Sales Cloud name back a week before Dreamforce

    Product · September 14, 2026 · 1 publisher

  3. Claudeforce moves Salesforce's front end into a chatbot before the meter is built

    Invest · August 28, 2026 · 2 publishers

  4. August re-rated software faster than any growth rate could move

    Invest · September 6, 2026 · 1 publisher

  5. Salesforce puts its long-horizon runtime in one of seven new Agentforce agents

    Product · September 12, 2026 · 1 publisher

  6. Salesforce exposes its platform to coding agents through more than 60 new MCP tools

    Product · September 11, 2026 · 1 publisher

  7. Listen Labs' walk from a signed term sheet pays about $42m if Salesforce closes at $2bn

    Invest · September 10, 2026 · 1 publisher

  8. Salesforce puts a control plane above the harnesses that actually run its agents

    Build · September 10, 2026 · 1 publisher

  9. Salesforce's $2bn for Listen Labs prices AI revenue at a third of what venture just paid

    Invest · September 10, 2026 · 1 publisher

  10. Salesforce's three new Agentforce editions absorb the line items buyers used to negotiate

    Product · September 5, 2026 · 1 publisher

  11. Agentforce moves the render decision from the LLM to a per-connection config binding

    Build · September 3, 2026 · 1 publisher

  12. Salesforce booked more investment gains than operating income last quarter

    Invest · September 3, 2026 · 1 publisher

  13. Salesforce's researchers get better CRM agents by writing the procedure into the prompt

    Product · August 31, 2026 · 1 publisher

  14. Three hops separate the customer's question from the rule that changes the answer

    Build · August 31, 2026 · 1 publisher

  15. OpenAI starts charging some large accounts only for the jobs its model finishes

    Product · August 31, 2026 · 1 publisher

  16. Salesforce's AI and data ARR lands at 8.6% of its own revenue run rate

    Invest · August 29, 2026 · 1 publisher

  17. Agents push one CRM account from 5GB to 40GB in thirty days

    Invest · August 28, 2026 · 1 publisher

  18. One SchedulingConfig parameter puts Salesforce's shared-GPU model copies in both Availability Zones

    Build · August 28, 2026 · 1 publisher

  19. Salesforce's longer-dated backlog grows at half the rate of its cRPO headline

    Product · August 28, 2026 · 1 publisher

  20. Wall Street pays 23% for one percentage point of Salesforce growth

    Invest · August 28, 2026 · 1 publisher

  21. Anthropic's valuation mark supplied 43% of Salesforce's adjusted quarterly profit

    Invest · August 28, 2026 · 1 publisher

  22. Clara Shih left Meta after her own agents made her stop posting entry-level jobs

    Leadership · August 27, 2026 · 1 publisher

  23. Salesforce made Claude the default reasoning layer, and Agentforce buyers inherit the bet

    Product · August 27, 2026 · 1 publisher

  24. Salesforce's answer to the SaaSpocalypse: 11% growth, and a $2.6B mark on Anthropic

    Product · August 27, 2026 · 1 publisher

  25. Salesforce's AI answer to the $2 trillion SaaS selloff is $50,000 a deal

    Invest · August 26, 2026 · 1 publisher

  26. Claudeforce: Salesforce hands Anthropic the seller's screen and keeps the write path

    Invest · August 26, 2026 · 2 publishers

  27. Salesforce's 14% cRPO is the best agent-demand read yet. Organic growth is 6.5%

    Invest · August 26, 2026 · 2 publishers

  28. The AI Stack Isn't Finished, So Stop Building as Though It Is

    Leadership · August 26, 2026 · 1 publisher

  29. Salesforce bought $27.1B of its own stock in a quarter it grew 13%

    Invest · August 24, 2026 · 2 publishers

  30. Salesforce's double digits, minus Informatica: agentic AI is real and still 2% of revenue

    Invest · August 24, 2026 · 1 publisher

  31. Dated AI forecasts have no scoreboard, and building against one costs weeks you can count

    Build · August 22, 2026 · 1 publisher

  32. Slack Code makes coding agents taggable teammates. Your merge-approval policy is now overdue

    Product · August 20, 2026 · 4 publishers

  33. Slack Code makes the chat window a coding surface, and a platform call for engineering leaders

    Leadership · August 20, 2026 · 1 publisher

  34. Salesforce turns 200-plus Data 360 APIs into MCP endpoints, and governance into a grant decision

    Product · August 19, 2026 · 1 publisher

  35. Salesforce says agents per org went 5 to 13 and build time fell to 1.9 days. It sells the agents.

    Product · August 17, 2026 · 1 publisher