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Topic

Retail cybersecurity

Security incidents and defences at retailers and e-commerce companies that hold large volumes of customer and payment data.

Current stories

leadershipOne report1 publisher

Asos hackers reached Snowflake through an employee's login, City AM reports

Attackers who threatened millions of Asos customers got into its Snowflake-hosted data by posing as an employee's trusted contact, City AM reports. Its report names ShinyHunters for H&M alone among Asos, H&M and TFG, so a shared method across the three is unconfirmed.

Publishers:cityam.com

Reality

Evidence40
Adoption
Insufficient
Hype gap+10
Incentives
Insufficient
Confidence45
securityConfirmed40 publishers

Coopérative U confirms a cyber-attack on refrigeration at several of its supermarkets

Coopérative U CEO Dominique Schelcher confirmed on October 12 that a cyber-attack hit refrigeration at several of its stores from October 11. The Danfoss link, the loss figures and the other chains named come from press reports, and Danfoss was asked for comment.

Perspective Coverage

53 publishers
Builder
Builder 23%
Operator
Operator 37%
Investor
Investor 40%

Reality

Evidence80
Adoption
Insufficient
Hype gap+15
Incentives55
Confidence78
securityConfirmed9 publishers

Phase Eight, Hobbs and Whistles owner discloses a cyber incident a week after Asos

TFG London identified a cybersecurity incident on Sunday 11 October that hit IT systems at Phase Eight, Hobbs and Whistles. TFG says it has no reason to believe payment information is at risk, and the Independent counts it as the second UK retailer hack in a week.

Perspective Coverage

9 publishers
Builder
Builder 5%
Operator
Operator 68%
Investor
Investor 27%

Reality

Evidence55
Adoption
Insufficient
Hype gap+10
Incentives40
Confidence72
leadershipConfirmed2 publishers

Asos traces its data breach to one employee fooled by a fake trusted contact

Asos said hackers obtained an employee's login by posing as a trusted contact, then reached customer names and contact details on third-party platforms. The shares fell on the hackers' app alert two days before Asos explained it. For a board, that puts staff checks and disclosure speed inside the same risk.

Reality

Evidence60
Adoption
Insufficient
Hype gap+10
Incentives70
Confidence58