Skip to content

Product1 publisher3 min readPublished

Software spend is weakening for three reasons, and the cycle is only the fourth

UBS asked 12 Fortune 500 CIOs and CTOs why software budgets softened. Price-increase backlash, AI crowding out and mix shift all ranked above macro, and nobody blamed seasonality.

The Product Desk · Product desk

Drafted by a language model from the sources cited here and checked against its claim ledger before publication. How we use AISend a correction

Illustration accompanying Software spend is weakening for three reasons, and the cycle is only the fourth
Generated illustration

What happened

  • The software sector has de-rated materially over the last few months.
  • While it seems clear that software spending has weakened, the root cause is far less obvious.
  • UBS laid out possible explanations and offered initial unvarnished feedback from 12 of its Fortune 500 CIO/CTO contacts with whom it regularly swaps thoughts.
  • According to the CIO/CTO feedback, there is not one singular cause of the software sector weakness of the last few months but rather a combination of multiple issues.
  • The most widely-acknowledged explanation was software spend rationalization: a more concerted rationalization of software spend, especially at the SaaS layer, in reaction to 'excessive' price increases and following an over-investment phase.

Compiled by The Product DeskSomething wrong?How this is made

Why it matters

UBS put the question of why software spending has weakened to 12 of its Fortune 500 CIO and CTO contacts, and published the initial unvarnished feedback [3]. The answers matter because the sector has already de-rated materially over the last few months [1] on a cause that was not obvious [2], and because the ranked list the CIOs produced describes a deliberate cleanup rather than a soft quarter.

There was no single explanation, according to UBS, but a combination of issues [4]. First and most widely acknowledged: a more concerted rationalization of software spend, especially at the SaaS layer, in reaction to what respondents called "excessive" price increases and following an over-investment phase [5]. Second: AI crowding out other software spend, both because dollars have to be freed up and because CIOs are hesitating or de-prioritizing while they work out what AI does to a given category [6]. Third: a mix shift inside budgets, with some SaaS projects de-prioritized and dollars moving to cloud infrastructure, cyber-security and open source [7]. Macro uncertainty, rates and weak consumer spend, showed up fourth, further down the list than many might expect [8]. Not one of the CIOs cited unusual 4Q-1Q seasonality [9], which is to say zero of the 12 [2]. Three of the four causes on the list are structural [1].

The uncomfortable part for vendors is the mechanism. UBS says the repeated message was that customers have over-bought, suffering from enterprise license agreement fatigue, and that software firms over-played their hand on price [10]. Buyers are now actively rationalizing in a still-tight budget backdrop [11]. The comparison UBS draws is exact: companies are doing to their SaaS budget what they spent the last 18 months optimizing away in AWS and Azure [12]. That earlier cleanup took four to five quarters, and with it largely finished at many large enterprises, attention has moved to other budget lines [17].

Application software is the target because it is where the fat was. Enterprises historically overprovisioned there relative to infrastructure, data and security [13]. It is also where price increases were sharpest, in part because SaaS firms facing weaker customer headcount growth, and therefore weaker seat expansion, tried to offset it through pricing and bundling [14]. And it is where the AI stories are still evolving or unclear [15], which makes deferral cheap. Timing may reflect the start of a new year, or a reaction to aggressive sales pushes at 4Q renewals [16]. UBS also raises the possibility that some customers are only now moving AI work from small proofs of concept into production, so the crowding-out effect is just starting [18].

The distinguishing tests UBS is applying to individual names are the same ones an operator should apply to their own vendor list: how much shelfware exists, which suppliers pressed hardest on pricing and bundling, and which are premium-priced versus low enough per seat to be rationalized last rather than first [19]. Adobe is offered as the counter-example, not immune but possibly bucking the trend in its May quarter given less over-provisioning in creative software, no real competition, and a credible AI story in Firefly [20].

What to watch: whether renewal negotiations in the coming quarters produce seat reductions rather than deferrals, since seat expansion is already weak [14]; whether the money leaving SaaS keeps landing in infrastructure, security and open source [7]; and whether AI moving into production widens the squeeze on non-AI lines [18]. If macro were the driver, seasonality would have been mentioned by someone [9].

Loading claim ledger
Loading source directory links
Loading share composer
Loading topic controls
Loading related stories