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California's SB 1246 requires robotaxi operators to send their own people to stuck cars

Gavin Newsom signed California's SB 1246, under which robotaxi operators can be penalized when a car blocks police or firefighters for more than 30 minutes. By July 2028, Waymo, Tesla and Zoox have to know how fast their own staff can reach a stalled car in each city.

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Photograph accompanying California's SB 1246 requires robotaxi operators to send their own people to stuck cars
Photo: techcrunch.com

What happened

  • Operators must provide local incident technicians who can help with robotaxi accidents and obstructions, along with on-the-ground support for first responders.
  • Remote drivers employed by AV developers must be based in the United States and hold a US driver's license.
  • During a system-wide failure, operators must tell cities, towns and other local jurisdictions where their vehicles are and what state they are in.
  • California's DMV, the state's main autonomous-vehicle regulator, will work out the details the law leaves open.

Compiled by The Product DeskSomething wrong?How this is made

Why it matters

  • cost Clearing a stalled car becomes paid work for the operator's own technicians in each city, a job TechCrunch says first responders have sometimes been left to do.
  • constraint Remote-driving shifts for California cars can only be filled by US-licensed drivers inside the United States, so any plan to staff them from abroad is out.
  • exposure Each fleet-wide outage now produces a report to the affected cities, so local officials keep their own record of where every car was and what state it was in.
  • decision Operators have about 21 months to hire field technicians and build outage reporting, and the DMV rules they will be measured against are still unwritten.

In some cases, TechCrunch has reported, robotaxi companies have relied on first responders to move their stalled cars [3]. That firefighter or police officer is the user SB 1246 is written for. The law's rules target the moments when an autonomous vehicle is disabled or gets in the way of emergency crews, and it creates ways to hold operators accountable when they fall short [13].

An average day is the figure an operator would rather be judged on. On an average day in San Francisco, the newsletter writes, dozens or perhaps hundreds of Waymo cars move around the city with little disruption [4]. Here's what users actually do on the other days: a responder walks up to a car with nobody inside and moves it [3]. The record TechCrunch describes includes robotaxis impeding traffic, driving into crime scenes and interfering with first responders, in the Bay Area and elsewhere [2].

The penalty is narrower than the law's coverage. As TechCrunch summarizes it, the 30-minute threshold applies when a robotaxi blocks police or firefighters [5]. A car stalled in an ordinary lane falls under the law's broader aim of faster response for disabled vehicles [13], with the specifics still to come from the state regulator [11].

Taken apart, the law gives a separate job to each part of an operator. Field operations gets a headcount figure for every California city it serves, and the 30-minute line sets how close to the service area those technicians have to be stationed [7]. The remote-driving center gets a hiring filter [8]. Engineering gets the hardest piece. The outage notice to local officials is due during a system-wide failure [9], so it has to come from something that still works after the main system has gone down.

Signed in the week of October 4, 2026 [1], the law takes effect in July 2028 [10]. That leaves operators about 21 months to hire and build [1].

The newsletter asked whether the law will actually keep robotaxis out of the way of emergency responders, then answered: "It likely won't, but hopefully this law reduces the chaos and raises the accountability when something does happen." [12] I think the newsletter has it right. Cars will still stall. What the law settles is whose employee arrives, and the clock that employee is working against [5].

For an operations lead, I'd staff to the 30-minute line in every California market now, before the DMV finishes its rules [11]. The tradeoff is real: technicians in quiet markets cost money every month, and TechCrunch's summary does not give penalty amounts to weigh them against.

To decide city by city, score each market on two tests. The first is whether a company technician can reach any point in the service area within 30 minutes. The second is whether the company can send the city a location and status list for every car during an outage, using something other than the system that failed. A city that passes both needs mostly paperwork. Reach without reporting is an engineering project. Reporting without reach means hiring locally or shrinking the service area until the drive time fits. If a city fails both, fix it first, or pause service there until it is fixed.

What to watch

  • The DMV's implementing rules for SB 1246, including penalty amounts and how the 30-minute clock starts and stops when a robotaxi blocks a responder.
  • Whether other states copy California's robotaxi rules or wait for federal regulators, a question TechCrunch raised when the bill was signed.
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