product1 distinct publisher
Salesforce's researchers get better CRM agents by writing the procedure into the prompt
The company's own benchmark keeps every flagship model it tested below 60 percent completion across 2140 CRM task instances, and the fix its researchers report is domain knowledge somebody inside your org has to write down.
Publishers:salesforce.com
Reality
- Evidence52
- Adoption22
- Hype gap−10
- Incentives80