company
Enterprise workflow software vendor whose president and CFO authored the column; claims 20-plus years and more than 100 billion customer workflows executed.
The $1 billion startup says its new agent finds what should be automated before anyone files a request. That is a challenge to per-workflow project economics, not just to ServiceNow.
Reality
The largest deal in ServiceNow's history cost about 4% of its market cap and bought it a story investors would pay for. Security buyers should read the consolidation signal.
Reality
Financial controls, accounting and audit rank first in Heidrick & Struggles' 2026 Skills Index. No AI-specific skill makes the top 15 at all.
Reality
Reco says one Contabo-hosted server has been pulling records from misconfigured Salesforce and ServiceNow guest portals for over a year. The indicator is a static IP and a default Go user agent.
Reality
A practitioner's account of an internal AI video tool argues adoption is a release-latency problem, and that a two-to-three-week increment cadence is what turned users into owners.
Reality
The company's president and CFO argues hard capital calls sit between good ideas, not good and bad. The Armis purchase displaced about half a dozen internal contenders.
Reality