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ServiceNow

ServiceNow is an enterprise software company offering a cloud-based platform for IT service management and workflow automation, now expanding into AI agents.

Known aliases

  • NYSE:NOW
  • ServiceNow Inc
  • ServiceNow Inc.
  • ServiceNow, Inc.

Relationships

No evidence-backed relationships are recorded.

Current stories

invest4 publishers

Exein takes $270M at $1.7B two quarters before its first foundation model ships

Rome's Exein says its valuation is up thirtyfold in two years and first-half recurring revenue up fourfold, and its first foundation models are due in the first quarter of 2027, two quarters after the round closed.

Publishers:eu-startups.comtech.eutechfundingnews.comventureburn.com

Perspective Coverage

4 publishers
Builder
Builder 25%
Operator
Operator 23%
Investor
Investor 52%

Reality

Evidence45
Adoption40
Hype gap+30
Incentives70
Confidence55
product4 publishers

Meta hires MongoDB's CEO to sell its weeks-old Muse agent to businesses

Meta hired CJ Desai, MongoDB's CEO of about 11 months, to run Meta Enterprise Platform, a new unit selling its Muse agent and AI stack to businesses. So far a buyer can weigh Desai's enterprise record and a product list, with no prices or contract terms.

Perspective Coverage

4 publishers
Builder
Builder 25%
Operator
Operator 36%
Investor
Investor 39%

Reality

Evidence62
Adoption
Insufficient
Hype gap+35
Incentives65
Confidence60
security6 publishers

Storm-3121 callers demand an urgent passkey update to harvest Microsoft 365 session tokens

Microsoft has tracked passkey- and SSO-themed help desk impersonation since May 2026, with the calls steering employees into adversary-in-the-middle proxies and device-code grants that hand over live Microsoft 365 sessions.

Perspective Coverage

6 publishers
Builder
Builder 28%
Operator
Operator 62%
Investor
Investor 10%

Reality

Evidence58
Adoption
Insufficient
Hype gap+10
Incentives45
Confidence60
product3 publishers

Gemini 3.8 Live keeps talking while it runs the tool call in the background

Google's two new voice models process speech and reasoning at the same time and can fire tool calls without pausing the conversation. Published scores put the stronger one top of a speech-to-speech index and lowest on banking tasks.

Perspective Coverage

3 publishers
Builder
Builder 40%
Operator
Operator 40%
Investor
Investor 20%

Reality

Evidence45
Adoption
Insufficient
Hype gap+30
Incentives70
Confidence55

Earlier coverage

  1. An afternoon of AI-built work waited months in a queue still sized for the old arrival rate

    Build · September 14, 2026 · 1 publisher

  2. Google's AP2 replaces the buy click with a cryptographically signed mandate

    Leadership · September 13, 2026 · 1 publisher

  3. Slootman reached his first CEO seat from an SVP of Products job at Borland

    Invest · September 13, 2026 · 1 publisher

  4. ServiceNow meters AI two ways: flat account-level Assists and capacity-based AI systems

    Leadership · September 13, 2026 · 1 publisher

  5. ServiceNow's own analyst day puts seats at half of new contract value

    Leadership · September 12, 2026 · 1 publisher

  6. ServiceNow's three AI-native tiers meter Now Assist from a single tenant-level pool

    Leadership · September 12, 2026 · 1 publisher

  7. Anthropic survey: engineers' merged PRs rose 67 percent, but org's delivery dashboard reportedly unmoved

    Build · September 11, 2026 · 1 publisher

  8. Microsoft flags 1 million-plus AI-crafted scam emails seeking nearly $50,000 ACH transfers, success unconfirmed

    Build · September 11, 2026 · 1 publisher

  9. Google Cloud puts 1,000 Accenture engineers between Gemini Enterprise and its buyers

    Product · September 8, 2026 · 2 publishers

  10. Experian embeds its model risk checks in customers' ServiceNow workflows

    Product · September 4, 2026 · 1 publisher

  11. Orca's Service Graph connector claims the cloud half of the ServiceNow CMDB

    Security · September 4, 2026 · 1 publisher

  12. Atira raises $17.5 million against a $128 billion pile of quoting labor

    Invest · September 3, 2026 · 2 publishers

  13. Tool-boundary enforcement cut trace failures from 57.6% to 0.2% in a 3,621-trial study

    Build · September 1, 2026 · 1 publisher

  14. ServiceNow's agent benchmark tops out at 35.3% on the harder of its two enterprise tasks

    Build · August 31, 2026 · 1 publisher

  15. ServiceNow's three CVSS 10.0 flaws run with the privileges of the platform itself

    Build · August 31, 2026 · 1 publisher

  16. Three of four named agent incidents turn on what the agent was allowed to touch

    Product · August 30, 2026 · 1 publisher

  17. Self-hosted ServiceNow operators inherit three unauthenticated CVSS 10.0 flaws to patch themselves

    Security · August 28, 2026 · 2 publishers

  18. The market read Workday's backlog and skipped its agent adoption numbers

    Product · August 27, 2026 · 1 publisher

  19. Half the incident clock goes to search, and telemetry tools cannot read the answer

    Product · August 24, 2026 · 1 publisher

  20. A 91-task benchmark for agent knowledge work runs every task cold, and says so

    Science · August 23, 2026 · 1 publisher

  21. Serval's Catalyst mines the ticket queue for automation work, not the project backlog

    Leadership · August 20, 2026 · 1 publisher

  22. ServiceNow paid $7.75bn for Armis and got a re-rating, not just a product line

    Invest · August 19, 2026 · 1 publisher

  23. Companies are hiring for the close, not the model: audit tops Heidrick's 2026 skills list

    Invest · August 18, 2026 · 1 publisher

  24. One VPS, Two SaaS Platforms: A Portal Scraper That Has Not Moved Since March 2025

    Security · August 18, 2026 · 1 publisher

  25. The feedback channel dies in month three because nothing in it ever shipped

    Build · August 17, 2026 · 1 publisher

  26. ServiceNow's $7.75B Armis deal is a lesson in what a CFO refuses to fund

    Invest · August 15, 2026 · 1 publisher