build1 publisher
Salesforce's Help Agent graph resolves a tenant ID into customer context under 200 ms at P50
Alex Smith's team pushed the joins, the identity resolution and the access-pattern design into Data 360 graphs, so an Agentforce agent can pass a tenant ID and get customer context back in one call.
Publishers:engineering.salesforce.com
Reality
- Evidence34
- Adoption27
- Hype gap+18
- Incentives84
- Confidence44