product1 publisher
Twilio scored 2,692 error-code pages with a script before a model touched 1,138
Twilio's docs team gated the model behind a deterministic scorer and put a human on all 1,138 diffs. Most of the score measures page structure, so a well-formatted page with stale advice never enters the pipeline.
Publishers:segment.com
Reality
- Evidence46
- Adoption42
- Hype gap+17
- Incentives74
- Confidence53