security1 publisher
Meta hands some Muse assistant calls to trained humans in a call center
Internal posts seen by 404 Media say Muse can pass a user's request to a trained human agent who places the call, and one tester learned a person had dialed only afterwards. How often it happens is unclear.
Publishers:404media.co
Reality
- Evidence62
- Adoption22
- Hype gap+38
- Incentives72
- Confidence58