Leadership1 publisher3 min readPublished
Agents that provision accounts need identities of their own, Parallels' product chief argues
When software starts creating accounts and calling applications on a person's behalf, the identity system has to name it. Elena Koryakina wrote that this means task-scoped permissions and an audit trail.
The Board Room · Leadership desk

What happened
- Writing for the Forbes Tech Council, Parallels product and technology chief Elena Koryakina argued that an agent which executes workflows becomes another actor in the enterprise, needing its own identity and permissions.
- She cites Deloitte's 2026 State of AI in the Enterprise research, which found that only 21% of organizations have a mature governance model for autonomous AI agents.
- Microsoft has already introduced purpose-built identities for AI agents, a primitive that did not exist in identity systems built for employees.
- The pattern she recommends is delegated identity, under which an agent holds only the permissions one task requires and the record shows who authorized it.
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Why it matters
- constraint If permissions are scoped to a task, each new agent use case needs its own authorization decision, so how fast agents ship depends on the access-review queue rather than on model quality.
- decision Someone chooses, per agent, between borrowing a user's credentials and issuing a delegated identity, and that choice is far cheaper to make before the agent is in production than after.
- exposure An agent running on inherited credentials can reach everything its sponsoring employee can reach.
- contradiction Deloitte's 21% measures self-reported governance maturity, so it does not settle whether identity is the binding constraint, and the case that it is comes from an executive at an infrastructure vendor.
Task-scoped permissions move the constraint from model choice to the authorization queue. In the example Koryakina uses, one agent onboarding a new employee retrieves HR information, creates accounts, provisions applications and notifies managers [8]. The workflow touches four systems [18]. Traditional identity systems were designed around human users, who authenticate and receive permissions based on their role [13], so the cheap way to make that agent work is to run it as the employee who sponsored it.
Koryakina wrote that "Allowing an agent to simply inherit a user's credentials creates unnecessary risk" [6]. Her reason is proportionality: an agent may need only a small subset of the resources available to the individual it represents [17]. The alternative she sets out is delegated identity, where an agent receives only the permissions a specific task requires, and the organization can then determine who authorized it and whether its actions remained within policy [7].
She frames the whole deployment question as four items: who authorized the agent, what systems it can access, what actions it is permitted to perform, and how those actions are monitored and audited [9]. Enterprise identity, she wrote, will increasingly need to encompass both people and the AI agents acting on their behalf [14].
Some of that is available this quarter and some is not. Assigning agents their own identities with task-specific permissions that can be monitored and audited is a configuration decision now [15], as is a central approval process for AI tools and integrations of the kind many companies already run for SaaS [11]. The registry layer is later. Model Context Protocol is emerging as a standard for connecting AI systems to enterprise applications and data, and the column puts approved MCP registries no higher than "may become an important governance layer" [10]. Orchestration platforms that coordinate identities, policies, applications and governance are for the company running hundreds of specialized agents [12].
Koryakina is Chief Product and Technology Officer at Parallels, leading product strategy, engineering, DevOps, AI and infrastructure [1], and the argument she makes is that the binding problem sits in infrastructure. Two of the claims come from elsewhere. Microsoft's purpose-built identities for AI agents are another company's product decision [5], and Deloitte's 2026 State of AI in the Enterprise research is a survey finding [3]. The column recommends this work without attaching a cost or a timeline to any of it.
The 21% is self-reported maturity of a governance model, not evidence that identity is what stalls an agent programme [3]. By subtraction, 79% of the organizations Deloitte asked did not have a mature model [4]. Against that, the sequencing claim is the one I would act on: Koryakina wrote that organizations should establish governance, security and architecture standards before individual teams begin deploying agents at scale [16]. Do it in the other order and the correction is re-permissioning every agent already in production, along with every tool and data connection each of them reached [11].
What to watch
- Whether Deloitte's next State of AI reading moves the 21% governance-maturity figure, and in which direction.
- Whether an approved-registry mechanism for MCP tools ships inside an identity product.
- Whether identity vendors other than Microsoft ship agent-specific identities with task-scoped delegation.