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Ramp adds receivables so single-entity US firms can bill and pay through one vendor

Ramp launched Accounts Receivable for US single-entity companies on QuickBooks Online or NetSuite, adding invoicing and collections to its payables platform. Qualifying finance teams can now handle money coming in and money going out with one vendor, while the general ledger stays in their ERP.

The Investor · Invest desk

Illustration accompanying Ramp adds receivables so single-entity US firms can bill and pay through one vendor

What happened

  • Before this launch, Ramp's platform already covered cards, expenses, travel, procurement, accounts payable and banking.
  • The software turns contracts and purchase orders into invoice drafts and prepares follow-up emails, and a finance employee reviews both before anything is sent.
  • It uses contract terms to book revenue in the right period and keeps invoices, payments and accounting records synced with the customer's ERP.
  • Ramp's release says 43% of the value of US business-to-business invoices was overdue last year.

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Why it matters

  • constraint Companies with subsidiaries, or with ERPs other than QuickBooks Online and NetSuite, cannot put receivables on Ramp yet, so any consolidation starts with single-entity firms.
  • cost Finance teams save time on rekeying and matching, but a person still reviews every invoice draft and reminder, so the approval hours stay on the payroll.
  • exposure Leaving Ramp gets harder for a company that runs payables, receivables and banking on it, because both directions of its cash then depend on one vendor.
  • decision Existing Ramp payables customers now have to decide whether a separate invoicing and collections tool is still worth paying for.

"Today, 97% of our payments go through Ramp, now we get to do the same with revenue," said Roee Ben-Zur, VP of Operations at Matia, a data operations platform [11]. Only 3% of Matia's payments still go through other vendors [12]. For a customer like that, receivables is an add-on sale. Or rather, it is a second purchase from a vendor that already handles the customer's outbound cash. Geoff Charles, Ramp's chief product officer, described the demand the same way. "Ramp has always helped businesses control the money going out. With Ramp Accounts Receivable, we can now help them manage the money coming in. This has been a top request from our customers," he said [10].

Eligibility is narrow. Ramp announced the product on Sept. 22 [1] and sells it only to US-based, single-entity businesses. QuickBooks Online and NetSuite are the supported ERPs, and other integrations are described as "coming soon" [5]. A company with a UK subsidiary, or one keeping its books on a different ERP, can leave its cards and payables on Ramp but cannot move receivables there today. The figures Ramp uses to market the product describe a smaller buyer. According to Ramp's launch post, the median small business holds 27 days of cash buffer [17]. The release says 56% of small businesses find paying operating expenses difficult and 51% struggle with uneven cash flow [16].

Consolidation also stops at the ledger. The product writes invoices, payments and revenue entries back to the customer's ERP [9]. The general ledger stays where it is, and what a finance team can retire is the invoicing, reminder and payment-matching software around it. A person still signs off, too. Ramp describes its output as "ready-to-review invoice drafts" and follow-ups that Finance will "review, edit, and send" [6]. Matching is the most automated step: Ramp watches incoming payments, pairs them with open invoices and flags anything that needs review [8]. "I haven't had to do any manual reconciliation, and everything that's been marked paid, overdue, or unpaid has been accurate," said Ian Mackey, a vice president at SciComm Media [13]. That is one customer's account, and it appears in the vendor's own announcement.

One outcome is that receivables sells mostly to existing payables customers like Matia, so Ramp earns more per account but wins few new ones. A second is that Ramp widens eligibility and takes the product to finance teams with subsidiaries and bigger ledgers. A third is that companies keep a specialist receivables tool, because the ERP and the human review stay in place either way, and Ramp's version remains a convenience for small accounts. I'd expect the first in the near term, because the only published account of a customer consolidating comes from Matia [11]. That view is wrong if most of Ramp's early receivables customers were not already using it for spending. Receivables is the seventh product category Ramp lists on the platform [4].

What to watch

  • Ship dates for the ERP integrations Ramp calls "coming soon", and whether a multi-entity version follows.
  • Whether Ramp charges separately for receivables or bundles it into existing plans, which it has not yet disclosed.
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