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A forwarder's customs desk led with the disclaimer, and that is the tariff read
Expeditors ran another U.S. customs briefing on August 13, 2026, covering tariffs, legal challenges and enforcement. The published transcript stops at the caveat slide, which is itself the signal.
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What happened
- Expeditors International of Washington, Inc. (EXPD) held a session titled "Discusses U.S. Customs Tariff and Trade Developments, Legal Challenges, and Enforcement Updates" on August 13, 2026 at 11:00 AM EDT, with prepared remarks published as a transcript by Seeking Alpha.
- The listed company participants were Samantha Hurst, Regional Sales & Marketing Manager for Mid-Atlantic; Stephanie Holloway, Regional Customs Manager for the Americas; Ted Henderson, Senior Advisor of Customs; Brenda Smith, Global Director of Government Outreach; and Madeleine Veigel, Senior Director of Customs for the Americas.
- In her opening, Hurst introduced Madeleine Veigel as "our Vice President of Customs for the Americas" and Stephanie Holloway as "our Director of Customs Operations for the Americas."
- The titles given for Veigel and Holloway in the transcript's participant list differ from the titles Hurst used when introducing them on the call.
- Hurst opened by saying "Anybody else feeling like deja vu or Groundhog's Day here because we've definitely done a lot of these" and said "today, we've got a lot of content to cover."
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Why it matters
Expeditors International of Washington ran another of its recurring U.S. customs market updates on August 13, 2026, billed as a discussion of tariff and trade developments, legal challenges and enforcement updates [1]. The published transcript breaks off inside the opening disclaimer, before any of the substance [7], which means the only thing a major forwarder's customs bench has actually put on this record is the caveat.
That is worth sitting with rather than skipping past. Stephanie Holloway opened by calling the disclaimer "the best slide of the whole show" and framed the session as "We are doing the best we can here. We are going to give you the best information we have" [6]. When the duty question is unresolved in litigation, that is the honest posture, and importers should read it as the operating assumption: the people closest to the filings are telling you they are working from best available information, not from settled law.
The staffing tells you how permanent the company expects this to be. Five Expeditors people were listed for a single webinar, including a Global Director of Government Outreach, a Senior Advisor of Customs, a Regional Customs Manager for the Americas and a Senior Director of Customs for the Americas [2]. Standing government-outreach and senior customs-advisory roles on a routine customer call are not a temporary response desk.
The cadence points the same way. Samantha Hurst opened by asking whether anyone else was "feeling like deja vu or Groundhog's Day here because we've definitely done a lot of these," and said the session had "a lot of content to cover" [5]. She also ran housekeeping for people who had not joined before [10] and said participant numbers were steadily climbing as the call started [9]. A recurring briefing that still needs first-timer instructions is a briefing whose audience is being refreshed by people newly discovering they have exposure.
One small tell: the participant list gives Madeleine Veigel as Senior Director of Customs for the Americas and Holloway as Regional Customs Manager for the Americas [2], while Hurst's live introduction called them Vice President of Customs for the Americas and Director of Customs Operations for the Americas [3]. The two title sets do not match [4]. It is a transcript artifact, not a scandal, but it fits a function that is being built while it is being run.
What to watch: whether the substantive portion of this briefing becomes available and what it says about enforcement posture, because nothing in the released text supports relaying specific guidance on duty exposure [7]. Watch also whether Expeditors keeps this frequency [5], and whether the government-outreach seat [2] starts showing up in written customer guidance rather than only on calls. Until the disclaimer language changes, treat every forwarder read on tariff liability as provisional.
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- [1]
Expeditors International of Washington, Inc. (EXPD) held a session titled "Discusses U.S. Customs Tariff and Trade Developments, Legal Challenges, and Enforcement Updates" on August 13, 2026 at 11:00 AM EDT, with prepared remarks published as a transcript by Seeking Alpha.
- [2]
The listed company participants were Samantha Hurst, Regional Sales & Marketing Manager for Mid-Atlantic; Stephanie Holloway, Regional Customs Manager for the Americas; Ted Henderson, Senior Advisor of Customs; Brenda Smith, Global Director of Government Outreach; and Madeleine Veigel, Senior Director of Customs for the Americas.
- [3]
In her opening, Hurst introduced Madeleine Veigel as "our Vice President of Customs for the Americas" and Stephanie Holloway as "our Director of Customs Operations for the Americas."
- [5]
Hurst opened by saying "Anybody else feeling like deja vu or Groundhog's Day here because we've definitely done a lot of these" and said "today, we've got a lot of content to cover."
- [6]
Holloway began the content portion by referring to the disclaimer slide as "the best slide of the whole show" and said "We are doing the best we can here. We are going to give you the best information we have."
- [7]
The published transcript text ends mid-sentence during Holloway's disclaimer remarks and contains no substantive discussion of tariffs, litigation or enforcement.
Sources & coverage · 1 publisher
The reporting this story was synthesized from, earliest first. Every link goes to the original.
Additional citations
- Seeking Alpha transcript
- Seeking Alpha transcript participant list
- Samantha Hurst, Expeditors, per transcript
- Stephanie Holloway, Expeditors, per transcript
- Seeking Alpha transcript as published


