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company

Zendesk

Zendesk is a customer service software company providing cloud-based help desk, ticketing, and support platforms for businesses.

Known aliases

  • Zendesk Inc.

Relationships

No evidence-backed relationships are recorded.

Current stories

leadership1 publisher

Anduril CMO gives his AI agent access to email and bank details, but keeps the final yes for himself

Anduril marketing chief Jeff Miller gave AI agents access to his bank details and email, then used them to clear six months of expense reports. The approval he keeps for himself covers what an agent sends or buys, so a team policy modelled on it still has to decide what the agent may read.

Reality

Evidence35
Adoption20
Hype gap+35
Incentives60
Confidence40
product11 publishers

Sonnet 5.5 comes within two points of Opus 5.5 at half the per-token price

Anthropic says Sonnet 5.5 nearly ties Opus 5.5, 1,844 to 1,846, on an everyday-work benchmark while running more than 30% faster than Sonnet 5. For teams paying double per token for Opus, Sonnet becomes the sensible default, with Opus kept for long, ambiguous jobs.

Perspective Coverage

11 publishers
Builder
Builder 36%
Operator
Operator 43%
Investor
Investor 21%

Reality

Evidence45
Adoption50
Hype gap+25
Incentives65
Confidence55