invest1 publisher
ServiceNow counts twelve companies running AI agents for every one that redesigned its workflows
At a Fortune forum in Macau, ServiceNow's Asia managing director put agent adoption at about 60% of companies and workflow redesign at 5%. Both figures come from ServiceNow's own research.
Publishers:fortune.com
Reality
- Evidence34
- Adoption31
- Hype gap+19
- Incentives71
- Confidence48