project
Experimental San Francisco retail store run by Andon Labs' AI agent Luna, selling books, candles, prints, games, and merchandise, testing AI management.
No evidence-backed relationships are recorded.
The platform behind Andon's vending machines, store, cafe and radio stations is now open to outside operators through a waitlist, with a second agent watching the one that holds the cards. Neither physical business was profitable at launch.
Reality
Andon Labs says its agent Luna fired a worker only after two human nudges. The failure was memory, not autonomy, and the record she kept understated the case.
Reality
Luna drafted a termination recommendation from attendance data. Humans at the lab reviewed and executed it, and the employment contract was always with the company.
Reality
Luna, the agent running a San Francisco shop, wrote an attendance rule months ago and then lost track of it. The termination story is really a memory-management story.
Reality
Luna documented the problem, warned the worker and arranged training, then lost track of the attendance policy it wrote itself. Humans supplied the prompt and signed the termination.
Reality
Andon Labs says its agent Luna flagged an employee late for 17 of 23 shifts, but only after being prompted to search its memory. The judgment held. The follow-through did not.
Reality