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Topic

Service outages and incident communication

Unplanned downtime of online services and how operators report it through status pages, post-mortems and customer notices.

Current clusters

security3 publishers

Threema went dark for hours. The only users who kept messaging ran it themselves

Large-scale DDoS attacks took the Swiss encrypted messenger offline on Tuesday evening and again Wednesday morning. Customers on Threema On-Prem, running their own infrastructure, saw nothing.

Perspective Coverage

3 publishers
Builder
Builder 28%
Operator
Operator 63%
Investor
Investor 9%

Reality

Evidence68
Adoption
Insufficient
Hype gap+12
Incentives50
Confidence65