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On-call practice and human cost — Clarity Today

Topic

On-call practice and human cost

Paging rotations, follow-the-sun handoffs, escalation tiers and the sleep, attention and relationship cost that on-call imposes on engineers.

Current clusters

build1 distinct publisher

Anthropic's on-call engineer opens Claude before the dashboard, and is still hiring humans

Alex Palcuie says he now goes to the model first when Claude pages him, and that the answer to whether Claude fixes its own incidents is no. His evidence is his team's hiring plan.

Publishers:infoq.com

Reality

Evidence42
Adoption34
Hype gap+28
Incentives66

Confidence55