science1 publisher
Risk case for Google's hotel booking agent spans accountability, bias and workforce concerns, not just a taxonomy and a 2022 tribunal ruling
Google's AI Mode began completing hotel bookings in the US in late August, with Booking.com, Expedia, Hilton, Marriott and IHG supplying rooms. The published evidence about what goes wrong is one chatbot case from 2022.
Publishers:phys.org
Reality
- Evidence48
- Adoption58
- Hype gap+14
- Incentives42
- Confidence55