Leadership1 distinct publisher3 min readUpdated
Unemployment and layoffs are low, yet consumer sentiment is worse than in the COVID period. One measurable fact explains the gap between the dashboard and the mood.
The Board Room · Leadership desk
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Consumer sentiment in the University of Michigan survey remains worse than it was during the COVID period, even though the economy is still growing slowly, consumers are still spending, and both unemployment and layoffs are low [1][2]. The distance between those two facts has a measurable explanation that belongs in every compensation plan and demand forecast: inflation has exceeded wage growth for four straight months [3].
Joanne Hsu, who directs Michigan's surveys of consumers, said consumers' frustration over the erosion of their purchasing power continues to mount [4]. In August, almost three-quarters of consumers said they expected price growth to outpace their income growth over the next year [5]. Hsu said many people worry higher energy prices will affect other parts of the economy, and that a sustained drop in gasoline prices over several months, in contrast to temporary dips, would go a long way toward improving how consumers view the economy [6][7].
The expectation is the operative number. If most of your workforce walks into the review cycle assuming prices will beat their raise, a nominal increase that clears last year's budget guidance will still be received as a cut.
There is evidence that this is not a temporary mood. A working paper from Erik Hurst and Christina Patterson of the University of Chicago Booth School of Business, with Nela Richardson and Liv Wang of ADP Research, used ADP payroll data through 2025 and found that the unexpected, temporary inflation shock of the reopening produced a "persistent downward shift in real wages, helping explain why Americans' dissatisfaction outlasted the inflation episode itself" [8][9]. Real wages fell between December 2020 and 2024 for nearly 40% of workers, compared with roughly 24% before the pandemic [10], a widening of about 16 percentage points, or roughly 1.7 times the pre-pandemic share [11].
The mechanics are useful for anyone setting a merit budget. Richardson said a 3% raise was usually enough to deliver a modest real income gain before the pandemic, and that when inflation spiked in 2022, employers gave raises that did not keep pace [12][13]. The researchers found that bonuses did very little to stem workers' real wage losses, even though the average share of workers receiving a bonus rose in 2021 to 2023 relative to 2017 to 2019 [14]. Off-cycle raises, by contrast, helped moderate real wage declines for job stayers [15]. The one-time payment reads as generous and does not repair purchasing power; the base adjustment does.
On the demand side, ZipRecruiter economist Nicole Bachaud told Business Insider that even when people are making more money in nominal terms, rising prices leave less at the end of the month, and that this hits the middle- and low-income households who depend on wage growth to stay economically viable [16]. Mark Hamrick, chief economic analyst at The Hamrick Brief, said inflation persistently above the Federal Reserve's 2% target is contributing to pessimism and that Americans are paying the price through elevated price levels [17][18]. He said affordability challenges and a growing wealth divide end up disenfranchising a good number of people, and that sustained inflation-adjusted wage gains would mitigate that, which has not been happening in aggregate [19][20].
Watch whether the streak extends to a fifth and sixth month, and watch gasoline specifically, since Hsu has named a multi-month decline as the condition for sentiment to recover [3][7]. Watch labor force participation too: it is at its lowest level in decades outside the pandemic, which complicates reading low unemployment as strength [21].
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Ranked by verification strength, evidence, and original report placement.
Consumer sentiment, as measured by the University of Michigan's monthly survey, remains worse than during the COVID period.
The economy is still slowly growing, consumers are still spending, and both unemployment and layoffs are low.
Joanne Hsu, University of Michigan's surveys of consumers director, said: "Consumers' frustration over the erosion of their purchasing power continues to mount."
The University of Michigan survey showed almost three-quarters of consumers in August thought price growth would outpace their income growth over the next year.
Hsu said many people are worried that higher energy prices will affect other parts of the economy.
Evidence-backed comparisons of source perspectives and observed adoption signals. Read the methodology
Which Builder, Operator, and Investor concerns the observed source mix emphasized—not a truth score.
Evidence, demonstrated adoption, hype gap, incentives, and confidence are assessed independently, each on its own current evidence. How these are measured.
Named primary studies, single-outlet relay
The cluster rests on one article, but that article names identifiable primary evidence: the University of Michigan surveys of consumers with its director quoted and an August share for income-versus-price expectations, and a working paper with four named authors from Booth and ADP Research using ADP payroll data through 2025 with specific shares (nearly 40% versus roughly 24%). That is well above anonymous-sourcing quality. It is held down because the load-bearing headline statistic — inflation exceeding wage growth for four straight months — is asserted with no series, dates, or link; the working paper is unpublished and not independently reviewed in this cluster; and the labor force participation claim is unquantified.
No adoption surface
This is a macroeconomic and compensation-research story. The supplied source reports no release, deployment, benchmark run, pricing or licensing change, or disclosed usage, and no organization is described as acting on the findings. There is nothing to measure as adoption, and inferring employer behavior change from the research would go beyond the source.
Single-cause framing runs ahead of correlational evidence
Mildly overstated. The source positions one measurable series as 'one big thing' dragging down sentiment, and the cluster framing extends that to comp-cycle guidance, while the underlying material is correlational: sentiment is low, real wages fell for more workers than before, and several economists find that plausible. The article itself concedes competing factors (energy prices, participation, wealth divide) that cut against a single-driver story, and the bonus and off-cycle-raise findings are richer than the headline. The overstatement is one of causal confidence and prescriptive reach, not of fabricated numbers — the quantitative claims that are sourced are specific and attributed.
Commercially interested data owners and labor-market vendors
Moderate and visible. The central research is co-authored by ADP Research staff using their employer's payroll data, which gives the data owner an interest in that dataset being seen as the authoritative window on real wages; the article notes Richardson promoted the findings in a company blog post. Two of the three commentary voices are also commercially positioned — a ZipRecruiter economist whose marketplace benefits from attention to wage dynamics, and a named analyst branded as The Hamrick Brief. The academic co-authors from Booth and the University of Michigan survey provide an offsetting non-commercial anchor, and all affiliations are disclosed in the text rather than hidden.
Directionally credible, thinly corroborated
Moderate-low. The qualitative direction — persistent real-income compression weighing on sentiment despite a solid activity dashboard — is supported by two independent evidence types (a long-running consumer survey and administrative payroll research) and is internally consistent across four commentators. Confidence is capped by the cluster having exactly one publisher, an unpublished working paper as the quantitative backbone, an undocumented headline statistic, and no employer-side or contradicting data to test the prescriptive comp-cycle framing against.
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1 article · August 20, 2026