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AI's project payoff depends on someone who can starve a project, an Info-Tech analyst argues

A distinguished analyst at Info-Tech Research Group argues that choosing work is the real bottleneck in IT portfolios. The same argument admits approval creates no capacity, so a person still has to pause funded projects.

The Board Room · Leadership desk

Illustration accompanying AI's project payoff depends on someone who can starve a project, an Info-Tech analyst argues

What happened

  • A Forbes Tech Council column by a distinguished analyst and research fellow at Info-Tech Research Group takes up whether AI can finally fix IT project portfolio management.
  • It reports no widespread success yet in which AI is running projects and reliably churning out finished products, despite decades of open conversation about IT project failure.
  • Comparability between unlike projects has to be earned through diligence: problem, expected value, cost, risk, timing, constraints and resource requirements, articulated for every request.
  • The column grants that approval does not create capacity, so an organization still has to get the right projects worked on by the right people at the right time.

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Why it matters

  • constraint A ranked list does not confer the power to stop a sponsored project, so the binding limit on AI-assisted selection is who may pause funded work.
  • cost The comparability this method needs is paid for by requestors and the portfolio office in written estimates, and accountability for those numbers stays with them even when a model drafts the first pass.
  • decision A CIO allocating an AI budget this quarter is choosing between tools that produce deliverables faster and tools that argue with requestors at intake, and the second only pays off if someone acts on the ranking.
  • exposure The case rests on one practitioner's argument with no measured results, so a business case that cites it carries that evidence gap into the approval it is seeking.

Prioritization is where the Info-Tech Research Group analyst puts the largest effect in a modern portfolio [15]. The job described is concrete: decide which project is next in line, and consciously shelve or pause existing projects when something more important has to start [17]. Ranking is an information task. Deciding that a funded project stops is an authority task, and a person has to hold it.

The documentation comes first. The article names five kinds of work that are not naturally interchangeable, a regulatory requirement, an infrastructure replacement, an automation opportunity, an ERP transformation and a new digital product, and says organizations behave as though they are interchangeable every time they prioritize them [8]. "Ambiguity is the enemy of project fungibility," the analyst wrote [7]. Five kinds of work described on seven required dimensions is 35 populated fields before a ranking exists [19]. On the tooling side, the claim is that AI can challenge assumptions, identify missing information, expose ambiguity and iterate with the requestor before an idea reaches an executive [10].

The article also describes what organizations actually do: start the exciting new project, continue the old one [18]. Its answer is software that compares projects continuously without getting tired of scanning the entire universe of ideas [14]. Software can handle the fatigue. Willingness is still someone's to supply. "A project can have an excellent business case and still be the wrong investment," the analyst wrote [12], because its value competes with every other use of the same scarce money, people, time and organizational attention [13].

"The inhibitor to AI project success isn't project management or project work. It's figuring out which projects to do," the analyst wrote [4], and the prescription is to use AI to energize the right projects and starve the wrong ones, since the principles of portfolio management have not changed and only the ability to practise them has [5]. It is incomplete on two counts. The column carries no figures, no dataset and no named case for the selection claim [20]. And the products are in the future tense: the new generation of AI-fuelled portfolio solutions "will be capable of" assessing risk, resolving ambiguity, estimating costs and scanning the market for lessons learned [11].

The choice this quarter is where the AI line item sits, in faster deliverables or in intake and comparison. Next quarter's consequence follows from the sequencing. If intake diligence improves and pause authority does not, the output is a better documented queue of too many projects, and IT leaders in this account are already saying yes to too many projects and creating too much demand for too few people [6].

What to watch

  • Whether the AI portfolio tools the column describes in the future tense ship intake features that requestors actually fill in.
  • Any measured result from Info-Tech or a client on pause and cancellation rates after AI-assisted intake.
  • Whether firms hand a portfolio body explicit power to shelve funded work, and who chairs it.
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