Invest1 publisher3 min readPublished
Hana Bank's will-substitute trust book outweighs its four largest rivals combined
Hana's lead in Korean will-substitute trusts is wider than the headline share suggests, but the disclosure stops at balances, so what a five trillion won book actually earns in fees is not in the numbers.
The Investor · Invest desk

What happened
- Hana Bank's will-substitute trust balance stood at about 5 trillion won at the end of August, more than 60% of the 7.67 trillion won held across South Korea's five major banks.
- That leaves 2.67 trillion won for the other four of the top five, an average of about 668 billion won each on the same reporting date.
- The line was built out in stages, from the 2010 launch through guardianship and dementia trusts in 2016, business succession and gift trusts in 2019, and a mass-market version in 2020.
- As many as four teams work a single case, the centers log about 450 consultations a week, and remote consultation requests are accepted around the clock, year-round.
Compiled by The InvestorSomething wrong?How this is made
Why it matters
- constraint Every contract in this book carries a terminal payout, so a 65% share is a share that must be re-won from the next generation as clients die and their trusts settle.
- capability Naming beneficiaries by asset class and appointing a payment claim agent converts a probate instrument into a mandate that directs spending for years before any estate passes.
- exposure With no fee rate or trust income disclosed, anyone valuing this franchise is pricing a balance rather than an earnings stream, and cannot tell the two apart.
- cost The advisory apparatus is paid for in senior private banking hours and scales with case count rather than with the won it gathers, which is what the cheaper version of the product has to survive.
Five trillion won against the 7.67 trillion won held at the five major banks is 65.2%, so the reported "more than 60%" [1] is understating the position [1]; the remaining four lenders are splitting 2.67 trillion won, an average of about 668 billion won apiece [2], which puts Hana's book at roughly seven and a half times the typical rival's [3].
The mix of contracts is the more interesting number. Preparing for diminished judgment from dementia or similar conditions accounts for 49% of Hana's customized will-substitute trust contracts and preparing for inheritance disputes another 41% [4], which is 90% of the stated purposes between them [5], against 6% for protecting minors and people with disabilities and 4% for bequests to charity [4]. What is being bought there is a mandate to keep managing money through a long decline, which is why the payment claim agent matters more than the will substitution: funds can be drawn for designated purposes while the client is still alive [5], and in one case the bank describes, a woman in her 80s living alone with children abroad arranged for hospital and nursing costs to be claimed, for her apartment to be sold if the financial assets ran short, and for the remainder to pass to the children after her death [6].
So this is a book with a settlement date written into every contract, and the money leaves twice, first as drawdown for care and then as transfer to heirs [6]. Holding 65% share means re-winning the next generation each time, and the bank's stated answer, according to a Hana official, is to widen the client age range down from the 70s and 80s that once dominated and to sell the trust as lifetime asset management rather than probate plumbing [9]; the mass-market version launched in 2020 is the same argument in a lower price band [3].
What the disclosure does not contain is a fee. Balances, purpose mix, the four specialist centers and the weekly consult count are all there; a fee rate, trust fee income and a client count are not [7]. The moat, if that is the word, is therefore being appraised off assets under trust, while the cost side is visible only as capacity: as many as four teams on a single household [8] is senior private banking time, from a franchise in its 31st year [7], not deployed on investment mandates. My read is that the durable asset is the referral apparatus, or rather the flow of inheritance, gift and real estate cases that feeds the four centers [7], rather than the 5 trillion won, because the balance redeems itself and the centers do not.
The counter-thesis is size. A 7.67 trillion won pool across five banks [1] is not large, and the reporting names no competing trust companies or brokerages, so 65% of it may be worth less than a smaller share of whatever the segment reprices to when Korean transfers arrive in volume. For the other four to take the majority they would have to add 2.33 trillion won, an 87% increase on their combined book [4], which is the figure to watch rather than Hana's. And the read breaks on one disclosure: trust fee income showing the segment is immaterial to earnings, or a mass-market book [3] growing faster than the per-case advisory cost can be carried.
What to watch
- A fee or trust-income line from Hana's living trust division, which would turn a disclosed balance into an appraisable earnings stream.
- Growth off the 2.67 trillion won base at the other four major banks; a doubling there ends Hana's majority.
- Whether the 2020 mass-market product rather than family office cases supplies the next trillion won, since advisory cost per case is the binding constraint.