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Uber's CTO calls time on tokenmaxxing after quadrupling its frontier AI users
Praveen Neppalli Naga says treating AI cost as an engineering problem lowered Uber's cost per token even as employee use grew. The spending data for the wider enterprise market points the other way.
The Investor · Invest desk

What happened
- Uber went through its AI budget in the first few months of the year after telling employees to use its tools, particularly Anthropic's Claude Code, as heavily as they could.
- The usage push included leaderboards ranking software engineers on how much AI they used, part of what Fortune describes as a wider tokenmaxxing trend among employers.
- Chief technology officer Praveen Neppalli Naga said on X on Wednesday that Uber quadrupled the employees using frontier AI tools and brought its cost per token down in the process.
- Bain reported in June that token costs halved between December 2024 and 2025 while the tokens companies consumed grew 450% as they upgraded their AI tools.
- Naga described a shift to quality over quantity in token spending, and did not say whether Uber is using more or less computing than it was earlier in the year.
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Why it matters
- contradiction Fortune says employers pulled back from usage incentives on weak returns, while the two spending series in the same article, Silicon Data's index and Bain's brief, both show aggregate token bills climbing. The end of tokenmaxxing is a poor guide to where a buyer's own invoice is going.
- decision Uber moved cost control from finance to engineering, so a CFO copying it has to decide who owns prompt caching and default model selection.
- constraint A lower unit cost is not a return, and with Uber's own COO unable in May to connect usage statistics to shipped features, cost per token is what the case for the spending now rests on.
- exposure If large buyers can quadruple seats without raising their bills, the vendors selling access by the token face price pressure from their best-instrumented customers first.
Bain's two figures multiply out to a clear direction for the sector bill: 5.5 times the volume bought at half the December 2024 unit price is about 2.75 times the spend [12][17]. The Silicon Data Token Expenditure Index runs the same way, with a token price down more than 90% since 2023 and large language model spending doubled since late last year [11].
"As tokens get cheaper, companies don't spend less," Apollo chief economist Torsten Slok wrote in a recent blog post. Instead they "run more AI agents, automate more workflows, and generate more code, pushing aggregate expenditure higher even as the unit cost of intelligence collapses" [13].
What Naga listed is unit-price work: better prompt caching, a changed default model setting, evaluation of new models for efficiency, and letting engineers see their own usage and cost per hour [7]. "You might expect costs to rise as adoption accelerates," he wrote. "We've seen the opposite. Not because we've restricted access, but because we've treated efficiency as an engineering problem rather than a budget problem" [8].
Read the post as a claim about the total bill and a per-head number follows. Four times the users on a smaller total puts spend per user below a quarter of its earlier level [6][18]. Take it as a claim about cost per token alone, and the invoice can still be larger than it was in March.
Fortune reported that many companies backed off usage incentives after finding they did not deliver returns to justify the spending, without putting a figure on how many [4]. Uber's own account of the returns was thin in May. President and chief operating officer Andrew Macdonald said on the Rapid Response podcast, "That link is not there yet," adding that it was "very hard to draw a line between one of those stats and 'Okay, now we're actually producing like 25% more useful consumer features'" [16]. Deutsche Bank Research Institute's Jim Reid warned last month that AI productivity gains were still years away [14]. Between the first quarters of 2023 and 2026 the Magnificent Seven's profit margins went from 15% to 25%, a rise of ten points, while the rest of the S&P 500 saw only 10% margin growth [15][19].
I think the tokenmaxxing that ended at Uber is the leaderboard. Whether the compute bill kept growing is a separate question: the ranking scheme went, the number of people on the tools quadrupled, and the published figure stops at cost per token [3][6][5]. If aggregate spend really has fallen while four times as many employees use frontier tools, that is evidence enterprise inference pricing is deflating faster than usage grows. The companies selling tokens by the million have a revenue problem arriving. Uber's total AI spend for this quarter, set against the budget it went through in the first months of the year, would decide between the two [1].
What to watch
- Whether Uber publishes a total AI spend figure for the quarter to set against its early-year budget overrun.
- The next Silicon Data index reading and any Bain update: does aggregate LLM spending keep doubling as unit prices fall?
- Whether the margin gap between the Magnificent Seven and the rest of the S&P 500 narrows in later quarters.