product1 distinct publisher
Sonos' CEO recasts the 2024 app disaster as an org-chart failure
Tom Conrad says the company acted like a pure hardware business while shipping software that could sink the brand. The repair he describes is structural, and that is the part other product teams can actually copy.
Publishers:theverge.com
Reality
- Evidence36
- Adoption
- Insufficient
- Hype gap+34
- Incentives78
- Confidence57