product1 publisher
Lightfield banks $47M on rebuilding the CRM record so agents can read it
Lightfield says legacy CRM fields were written for humans and confuse agents, and its own record is open over the Model Context Protocol, which is also the cheapest way to leave Salesforce exactly where it is.
Publishers:siliconangle.com
Reality
- Evidence20
- Adoption28
- Hype gap+45
- Incentives78
- Confidence55