person

Gerard Smyth

Head of technology and service delivery at Ameriprise Financial, responsible for advisor, employee and client technology plus services and operations. English-born, he previously worked on Australian Stock Exchange trading systems before joining American Express Financial Advisors.

Known aliases

Smyth

Relationships

No evidence-backed relationships are recorded.

Current clusters

invest1 publisher

Two-thirds of the 30 hours Ameriprise says it frees per advisor predate generative AI

Gerard Smyth credits meeting automation with 10 to 20 hours a week per advisor and AI summaries with five to 10 more, but the $1bn budget behind it comes with no advisor count and no revenue line to check it against.

Publishers:americanbanker.com

Reality

Evidence32
Adoption45
Hype gap+30
Incentives68
Confidence62